Sheri Harvey
Flanders,NJ
Summary
Skilled pet groomer with comprehensive experience in managing grooming functions for diverse types of pets. Possess wide-ranging knowledge in various breed-specific grooming techniques, coupled with adeptness at using professional grooming tools and equipment. Demonstrated ability to build rapport with both pets and pet owners, leading to consistently high customer satisfaction levels. Have contributed positively to team efficiency and business growth in previous roles through effective communication, problem-solving skills, and commitment to maintaining a clean and safe work environment.
Overview
40
40
years of professional experience
1
1
Certification
Work History
Pet Groomer
Wash N Wiggle
Morris Plains, New Jersey
06.2023 - Current
- Provided bathing, brushing, clipping, trimming and styling of pet fur coats.
- Greeted customers and their pets upon arrival for grooming services.
- Communicated effectively with customers about their pet's behavior during the grooming process.
- Performed routine maintenance tasks on clippers, scissors and other tools used in the grooming process.
Pet Groomer
Sheri's Pampered Pets
Flanders, New Jersey
01.2008 - Current
- Performed complete grooming services including brushing, bathing, trimming, nail clipping and ear cleaning.
- Bathed and groomed pets using gentle techniques.
- Educated pet owners on grooming practices and pet care.
- Conducted pre-grooming consultations with clients to clarify grooming goals and address specific pet needs.
- Greeted customers and their pets, assessing pet's needs and condition.
- Managed appointment scheduling and customer interactions, ensuring a smooth and positive experience for clients.
- Scheduled regular appointments for repeat customers.
- Ensured compliance with health and safety regulations in the grooming environment.
- Maintained a clean and organized work environment.
- Tracked sales data for daily reports using computer software programs.
- Kept accurate records of products used during each grooming session.
- Utilized clippers, scissors, combs and brushes during grooming sessions as necessary.
- Inspected animals for signs of illness or injury prior to grooming process.
Pet groomer
Petsmart
Bridgewater, New Jersey
07.1999 - 07.2022
- Pet bathing, and grooming
Pet Groomer
Doggy Styles
Chatham, NJ
06.2005 - 02.2008
Salon Manager
Petco
Raritan, New Jersey
07.2001 - 05.2004
- Managed daily operations of salon, ensuring high-quality pet grooming services.
- Maintained inventory of grooming supplies and equipment for efficient operations.
- Resolved client concerns promptly, enhancing overall customer satisfaction and loyalty.
- Collaborated with corporate team to align salon practices with company standards.
- Managed daily salon operations, including scheduling appointments, customer service, and staff management.
- Scheduled employees and oversaw customer appointment calendar.
- Conducted interviews with prospective employees prior to hiring decisions being made.
- Monitored employee performance to ensure quality services were delivered consistently.
Kennel Attendant/ Vet assistant
Madison Animal Hospital
Madison, NJ
04.1990 - 09.1994
- Cleaned kennels and animal areas to maintain hygiene standards.
- Provided proper feeding and hydration for various animals.
- Monitored animal behavior and reported health concerns to veterinarians.
- Trained new staff on kennel procedures and safety protocols.
- Administered medications and vaccinations as prescribed by veterinarians.
Animal Room Attendant
Pets Pets Pets
Chester , NJ
09.1986 - 10.1990
- Cleaned cages, fed and watered varies birds, rodents and reptiles.
Education
High School Diploma -
West Morris Mendham High School
Mendham, NJ06-1988
Skills
- Pet grooming
- Clipping techniques
- Pre-grooming consultations
- Safe drying techniques
- Gentle restraint methods
- Pet first aid
- Health inspection
- Equipment maintenance
- Record keeping
- Appointment scheduling
- Customer relationship management
- Sales tracking
- Attention to detail
- Time management
- Problem solving
- Effective communication
- Patience with animals
- Continuing education
Certification
- North Jersey School of Dog Grooming
Graduated 1989 - National Cat Groomers Institute of America (NCGIA)
Graduated 2010 - Pet Pro Hero CPR certified
Accomplishments
- Placed 2nd in Rescue Roundup with an American cocker spaniel
Timeline
Pet Groomer
Wash N Wiggle
06.2023 - Current
Pet Groomer
Sheri's Pampered Pets
01.2008 - Current
Pet Groomer
Doggy Styles
06.2005 - 02.2008
Salon Manager
Petco
07.2001 - 05.2004
Pet groomer
Petsmart
07.1999 - 07.2022
Kennel Attendant/ Vet assistant
Madison Animal Hospital
04.1990 - 09.1994
Animal Room Attendant
Pets Pets Pets
09.1986 - 10.1990
High School Diploma -
West Morris Mendham High School