Sheri Haydock
Springfield,OR
Summary
I am a motivated sales associate/cashier successful at promoting customer loyalty, satisfaction and purchases, and diligent attention to individual needs. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
23
23
years of professional experience
Work History
In Home Cargiver
Family Resources Home Care
02.2022 - Current
- Ensured a safe and clean home environment by performing light housekeeping tasks such as laundry, vacuuming, and dusting.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Contributed to an overall positive caregiving experience by offering emotional support during challenging or difficult times.
Sales Associate/Cashier
Bi Mart
10.2018 - 11.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Medical Records Clerk/Office Assistant
Eugene Emergency Physicians P.C.
12.2002 - 10.2017
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Maintained patient records systems by archiving, scanning and indexing important documents and files.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Supported medical staff by providing organized and accurate medical records.
- Reviewed charts and flagged incomplete or inaccurate information.
- Responded effectively to requests for medical records from billing companies, and other authorized parties in a timely manner.
- Assisted in training new Medical Records Clerks, sharing best practices for managing files efficiently while maintaining confidentiality.
- Assisted with the transition to an electronic health record system, ensuring a seamless migration of patient data while maintaining strict confidentiality standards.
- Increased accuracy of patient data entry through meticulous attention to detail and cross-referencing information.
- Analyzed complex medical records to identify discrepancies in accuracy and completeness.
- Input data into computer programs and filing systems.
- Tracked and monitored requests for medical records release.
- Verified accuracy of patient information in medical records.
- Followed exact procedures for handling transfers and other releases of medical records.
- Reviewed medical records for completeness and filed records in alphabetic and numeric order.
- Followed up with medical staff regarding missing information in patient records.
- Assisted in preparation of medical reports for external parties consisting of Word analytical graphs and excel reports.
Education
High School Diploma -
Mckenzie High School
Blue River, OR06.1988
Skills
- Activities of Daily Living (ADLs)
- Wound Care
- Data Entry
- Physical therapy support
- Customer Service
- Teamwork and Collaboration
- Problem-solving skills
- Medical Records Management
- EMR / EHR
- Medical Software Proficiency
- Records Review
- Microsoft Excel
Timeline
In Home Cargiver
Family Resources Home Care
02.2022 - Current
Sales Associate/Cashier
Bi Mart
10.2018 - 11.2020
Medical Records Clerk/Office Assistant
Eugene Emergency Physicians P.C.
12.2002 - 10.2017
High School Diploma -
Mckenzie High School