Sheri Kahle

Bereavement Coordinator

• Individual and family bereavement counseling .
• Plan, coordinate and facilitate bereavement support groups and delivered ongoing compassionate support to bereaved.
• Develop, organize and implement annual holiday memorial service for more than 400 families
• Quarterly newsletter containing articles and resources to help with coping with grief.
• Ongoing bereavement support of families served, both by phone and in person, including follow-up on special days/milestones.
• Series of "coping with grief" brochures.

Office Administrator

• Answer phones with compassion, efficiency and knowledge.
• Create and type obituaries.
• Desktop publishing : create and print tribute cards, guest books and prayer cards.
• Execute billing tasks, including processing and documenting payments, as well as collections.
• Maintain and enforce confidential policies related to all company operations and matters associated with families.
• Check insurance eligibility by making appropriate phone calls and conducting research on services rendered.
• File insurance claims.

Bereavement Coordinator

• Responsible for both maintaining and greatly expanding bereavement program.
• Provide grief support and education to families at their time of need, and as long after as needed.
• Developed and coordinated annual memorial service for up to 500 people.
• Quarterly newsletter for families we served that includes articles and resources designed to support them.
• Conducted and facilitated both ongoing and short-term grief support groups .
• Maintain a library of grief support resources for families, including pamphlets, books and videos.
• Community outreach to spread awareness of our bereavement program.

Database Administrator

• Developed and updated databases to handle customer data.
• Database support, training and troubleshooting.
• Administered, supported, and monitored databases by proactively resolving database issues and maintaining servers.

• Responsible for set up, operation and troubleshooting of polygraph machine and all pertinent equipment.
• Applied electrodes and associated equipment to individuals while explaining in detail and helping patient to feel at ease.
• Gathered, documented and tracked test results for physician interpretation.
• Managed team member work, oriented new employees and assigned tasks.

• Supported personal needs of residents dealing with diverse conditions.
• Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
• Facilitated floor meetings to discuss concerns, review complaints, and convey information about policy changes.
• Strategized to improve resident care and satisfaction and held weekly meetings with directors to advocate for resident needs.
• Promoted positive relations between residents and staff.
• Enforced policies and safety standards through building and room rounds.
• Coordinated activities and events to create safe, positive and inclusive environment.
• Provided crisis management and intervention during emergency situations.

• Taught and explained choreography by breaking down steps and demonstrating moves.
• Coached students in requirements for tests and competitions.