Results-driven owner and nurse with a strong track record in managing healthcare operations and implementing client-focused care strategies. Skilled in critical thinking and compliance management, dedicated to enhancing patient outcomes and operational integrity.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Owner/Nurse
Fusion Skin Rehab/Accident Care
Highlands Ranch, Colorado
06.2021 - Current
Managed daily operations for a skin rehabilitation and accident care facility.
Developed treatment plans tailored to individual client needs and conditions.
Coordinated client appointments and ensured timely follow-up consultations.
Maintained compliance with health regulations and industry standards in operations.
Implemented marketing strategies to increase client engagement and awareness.
Evaluated patient feedback to improve services and enhance client satisfaction.
Collaborated with healthcare providers to ensure comprehensive patient care plans.
Maintained relationships with existing clients by providing superior customer service.
Ensured compliance with local, state, and federal regulations.
Oversaw budgeting and financial management.
Promoted business on social media platforms to maximize brand identity and generate revenue.
Collaborated with other owners on joint ventures and shared resources.
Administered patient assessments and monitored vital signs in a clinical setting.
Collaborated with multidisciplinary teams to create personalized care plans.
Educated patients on post-treatment care and rehabilitation techniques.
Documented patient progress and communicated updates to healthcare providers.
Implemented infection control protocols to ensure patient safety during treatments.
Recorded patient condition, vital signs, recovery progress and medication side effects.
Administered medications and treatments in accordance with physician orders.
Assessed and monitored patient health conditions, including vital signs such as temperature, pulse rate and blood pressure.
Used sterile techniques to prepare patients for procedures.
Educated patients on their medical condition, treatment plans, and self-care management techniques.
Assisted physician with examinations, tests and procedures.
Ensured that all documentation was accurate and up-to-date according to established guidelines.
Owner
Casa Bianca Bridal Boutique
Littleton, Colorado
12.2016 - 07.2025
Established and developed two operational spaces over eight years.
Ensured business continuity during COVID-19 through proactive measures.
Provided dedicated support to women during pivotal life moments.
Managed financial operations, including hiring, tax compliance, and legal regulations.
Divested from business to refocus career on growing nursing practice.
Business Director
Pinnacol Assurance
Denver, Colorado
04.2009 - 04.2016
Led multi-disciplinary workers' compensation team including underwriters, claims representatives, nurses, and auditors.
Managed multi-million dollar budget to ensure financial integrity and resource allocation.
Oversaw agent, lawyer, policyholder, and injured worker relationships for effective communication.
Implemented change management initiatives across organization in collaboration with leadership team.
Directed operations of western slope office in Grand Junction and managed million dollar build-out project.
Testified in court cases regarding decision-making on claims and utilization review.
Registered Nurse Case Manager
Pinnacol Assurance
Denver , CO
01.2006 - 04.2009
Coordinated care among injured workers, claims representatives, and healthcare providers to ensure continuity.
Streamlined recovery processes for injured workers, facilitating quick return to full function and daily activities.
Collaborated with multidisciplinary teams to support policyholder and agent objectives.
Managed financial compliance to guarantee care adhered to Division of Insurance guidelines.
Monitored adherence to critical care pathways to ensure appropriate physician treatment for each injury.
Neonatal Intensive Care Nurse
Littleton Adventist Hospital
Littleton , CO
01.2003 - 01.2006
Administered medications and treatments to critically ill newborns.
Collaborated with multidisciplinary teams to develop care plans.
Monitored vital signs and assessed patient conditions regularly.
Educated families about neonatal care and health management.
Utilized advanced equipment for patient monitoring and intervention.
Provided emotional support to families during critical situations.
Utilized critical thinking skills to analyze situations quickly while maintaining quality patient care.
Participated in interdisciplinary rounds to discuss patient progress and plan for discharge needs.
Managed day-to-day routines for newborn babies by administering medication and fluids and checking vital signs regularly.
Initiated emergency resuscitation measures when necessary per American Academy of Pediatrics guidelines.