SHERI LAPORE
Assistant Store Manager
Chicago,IL
Summary
Motivated professional with strengths in balancing customer service, people management, profitability, and merchandising. Prepared, organized, and trained in product knowledge and store regulations. Committed to developing a team, creating an environment that is conducive to achieving sales growth and a positive customer experience.
Overview
17
17
years of professional experience
Work History
Specialty & PRO Assistant Store Manager
Home Depot
03.2016 - Current
- Responsible for driving sales, the customer experience, associate development, and store profitability.
- Uses consultative sales approach to understand and meet customer needs.
- Contacts customers and prospects to generate new business to achieve company growth goals.
- Drives profitability through expense management, shrink mitigation, and operational efficiency
- Executes programs and strategies to improve customer service, in-stock, and store appearance
- Oversees all operational areas of store (i.e Back End, Front End, Inventory Management, etc.)
- Ensures safety and environmental compliance standards are being met throughout the store.
General Manager
Wabash
07.2009 - 02.2015
- Implemented overall business execution and performance while focused on consumer loyalty
- Maintained a productive team through strong leadership and managerial directives
- Supported Business Owner with leadership role and strategic operational functions
- Analyzed business logistics for improved sales, inventory, and financial management
- Conducted employee staffing, training, and development for on-site location
- Effectively coordinated daily management operations, resulting in greater productivity and higher levels of customer satisfaction.
General Manager
The Buzz
04.2005 - 07.2009
- Assessed bar proficiency and made planned changes where necessary
- Created and monitored the bar budget and inventory logs
- Assisted with recruitment and training of new employees, while also monitoring the productivity of current employees
- Worked to cultivate a strong team-oriented environment
- Evaluated and improved operations and financial outlooks.
Education
Business Administration & Management
Skills
- Adaptability
- Interpersonal Leadership
- Strategic Thinking
- Ability to Work Under Pressure
- Consultative Sales
- Customer Experience
- Retail Operations & Merchandising
- Coaching and Mentoring
- Sales Growth
Accomplishments
- Led the Region in Sales for both Services and Pro for 2022.
- Regional Values Award Recipient 2022.
Timeline
Specialty & PRO Assistant Store Manager - Home Depot
03.2016 - Current
General Manager - Wabash
07.2009 - 02.2015
General Manager - The Buzz
04.2005 - 07.2009
University of Illinois - , Business Administration & Management
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