I am seeking a professional management position in patient coordinating . My problem solving and interpersonal skill in Health and beauty industry make me an ideal candidate for your company. I will facilitate success within the organization by building and maintaining relevant and effective relationships with all staff and patience. Capable Patient Representative dedicated to providing superior support for patients in need of reliable information regarding insurance coverage, finance options and documentation requirements. Well-versed in scheduling and database management functions for streamlined communication and reduced correspondence backlogs. Excels at identifying client needs and concerns to improve engagement strategies and overall service.
Hi, I’m
Sheri Laurich
Honolulu,HI
Summary
Overview
27
years of professional experience
Work History
Flagship Communications
Regional Manager
04.2015 - 01.2020
Job overview
- Regional Manager responsible for the overall performance and all phases of property management for over 2500 Manufactured Homes
- Superior knowledge of commercial real estate acquisitions, commercial facility maintenance practices, property management accounting standards and systems
- Overseen the preparation and implementation of a $12million operating budget
- Evaluated, planned and maintained budget performance, tenant improvements, capital improvements on all regional projects
- Managed a staff of human resource personnel and maintenance employees totaling over 35
- Conducted performance evals, managed schedules, and processed payroll.
Taylor’s Crossing Condominiums
Resident Manager
12.2010 - 03.2015
Job overview
- Resident Manager responsible for the overall performance and all phases of apartment to condominium property conversions
- These responsibilities include but not limited to: Renting apartments and selling newly converted condos
- Superior knowledge of commercial real estate, commercial facility maintenance practices, property management accounting standards and systems
- Overseen the preparation and implementation of a $3.4 million operating budget
- Evaluated and maintained budget performance, tenant improvements, capital improvements, maintenance and repair projects for a property with 387 units
- Managed an 8-person office staff
- Conducted performance evals, managed schedules, and processed payroll.
- Improved property value through regular inspections, identifying necessary repairs and upgrades.
- Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues in a timely manner.
- Reduced turnover rates by proactively addressing tenant concerns and fostering positive relationships.
C And S Beauty Lab
Patient Coordinator
01.1993 - 11.2010
Job overview
- Managed a 16~person office staff
- Streamlined communication between patients, providers, and insurance companies for a seamless healthcare experience.
- Provided excellent customer service to all patients, addressing concerns and answering questions promptly and professionally.
- Reduced wait times by effectively coordinating with medical staff on patient schedules and room availability.
- Maintained accurate electronic health records for improved patient care and compliance with privacy regulations.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Supported clinical staff in providing high-quality care by organizing necessary paperwork and ensuring timely access to information.
- Increased efficiency of the front office operations through effective multitasking, attention to detail, and organization skills.
- Promoted a culture of teamwork among clinic staff by offering assistance whenever needed and fostering open communication channels.
- Managed incoming calls from patients, directing them appropriately while maintaining confidentiality at all times.
- Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
Education
University of Louisville
from BS Business Management
06.2002
University Overview
Sullivan College
from Associate Degree in Hotel and Restaurant Management
12.1999
University Overview
Paul Mitchell Louisville, KY
Aesthetician from Aesthetician
06.1998
University Overview
Skills
- Appointment Scheduling
- Patient Confidentiality
- Resource Management
- Interpersonal Skills
- Medical Terminology
- Critical Thinking
- Healthcare Industry Knowledge
- Computer Proficiency
- Customer Service
- Time Management
- Patient Care Coordination
- Payment Collection
Cell Phone
Cell Phone
(502)-296-7809Personal Information
Personal Information
Place of Birth: Louisville, KYTimeline
Regional Manager
Flagship Communications
04.2015 - 01.2020
Resident Manager
Taylor’s Crossing Condominiums
12.2010 - 03.2015
Patient Coordinator
C And S Beauty Lab
01.1993 - 11.2010
University of Louisville
from BS Business Management
Sullivan College
from Associate Degree in Hotel and Restaurant Management
Paul Mitchell
Aesthetician from Aesthetician
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