Summary
Overview
Work History
Education
Skills
Websites
Recommendations
Timeline
Generic

Sheri Maple

East Orange,NJ

Summary

A qualified professional with several years of work experience in administrative and executive support. Providing support to executive-level staff, scheduling meetings, and managing important tasks within the designated capacity. Effective oral and written communication skills. Highly skilled capacity to research and report, manage information, and support marketing activities to deliver results within pressuring deadlines. Developing effective processes that allow for improvement of efficiency and the achievement of organization’s goals. Extremely goal-oriented and committed toward the job at hand with an ability to resolve issues in primary stages easily. Highly skilled in the use of Microsoft Office Suite, Mac and Windows, One Drive, Drop Box, Google Drive, and WideOrbit. Familiar with HTML and CSS. Organized and efficient [Job Title] supporting corporate level officers and senior management personnel with demonstrated expertise in financial and operational leadership. Adroit professional exemplifies multidisciplinary managerial skill in process, procedure and policy improvement initiatives. Accomplished in workflow optimization techniques implementation which increase productivity, reduce labor and maintain business integrity and quality of service. Self-motivated [Job Title] brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.

Overview

36
36
years of professional experience

Work History

Coordinator, Traffic & Continuity – Underwriting – Radio and Digital Media

New York Public Radio
07.1999 - 07.2025
  • Provide a broad range of administrative support to the Executive Director and Director with a team of local and national sales managers and provide back-up support for the traffic manager
  • Compose letters and emails
  • Write copy for local and national clients for WNYC & WQXR, NJPR, as well as for digital distribution, and manage traffic for above-mentioned stations
  • Train new employees
  • Coordinate department client and listeners events, annual events include food tastings, client, cruise and in-house events at The Green Space
  • Prepare PowerPoint slides and presentations with appropriate handouts and graphics
  • Screen all incoming phone calls, fielding many routine requests and conserving executive’s time
  • Plan in-house and offsite meetings and conferences including facility layout, equipment needs, transportation, meals, lodging, and recreational activities for attendees
  • Open, screen, prioritize, and route incoming mail and other correspondence
  • Maintain calendars, schedule meetings, and appointments
  • Arrange domestic and international travel schedules and itineraries
  • Handle department’s time reports
  • Prepare general and travel expense vouchers
  • Manage client accounts; generate invoices, statements, and billing adjustments.
  • Entered data, generated reports, and produced tracking documents.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Organized meetings for executives and coordinated availability of conference rooms for participants.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Gathered and organized materials to support operations.
  • Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
  • Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
  • Organized company-wide events that boosted employee morale and cultivated team spirit within the organization.
  • Reduced logistical errors through meticulous planning of transportation schedules and inventory management practices.
  • Managed company schedule to coordinate calendar and arrange travel.
  • Organized spaces, materials and catering support for internal and client-focused meetings.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.

Administrative Assistant

PNC Bank
01.1998 - 01.1999
  • Provided administrative and secretarial support to the Healthcare and Public Finance Department with two head managers, four relationship managers, and an analyst; responsibilities include: Managed account administration of client accounts, customer services, and resolution of customer issues
  • Handled challenging calendar and meeting scheduling demands
  • Coordinated wire transfers, CD and sweep accounts, loan advances and payments
  • Conducted research for overdrafts on DDA accounts, and account adjustments on customers’ accounts
  • Prepared expenses and invoice reports
  • Opened, screened, prioritized, and routed incoming mail and other correspondence
  • Planned in-house and offsite meetings and conferences
  • Office management included equipment repair, ordering supplies, composed letters and emails.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
  • Drafted correspondence and other documents for CEO and department heads in company's voice.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
  • Performed research to collect and record industry data.
  • Transcribed and organized information to assist in preparing speeches and presentations.

Support Specialist

First Union National Bank
01.1994 - 01.1998
  • Provided a broad range of administrative support to upper management with a team of relationship managers in the Relationship Management department
  • Composed, typed, and proofread letters, marketing proposals, and other documentation
  • Researched competitive intelligence, financial, and industry information
  • Prepared budget reports
  • Managed calendars, scheduled meetings, and appointments
  • Prepared general and travel expense vouchers
  • Opened, screened, prioritized, and routed incoming mail and other correspondence
  • Handled department time reports, and personal and confidential information
  • Planned conferences and meetings for executives
  • Prepared loan documentation for approval
  • Coordinated workflow assignment for management team.
  • Maintained detailed documentation of support interactions, ensuring valuable insights are preserved for future reference and analysis.
  • Acted as a liaison between clients and development teams, ensuring timely communication during critical incidents.
  • Tracked and documented customer interactions in customer relationship management system to maintain accurate records.
  • Optimized internal workflows to expedite incident escalations, leading to faster problem-solving efforts from specialized teams.

Agency Secretary

Integro Resources
01.1990 - 01.1994
  • Assigned and provided various temporary administrative and secretarial services for various organizations.
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Managed executive calendars, scheduling appointments and meetings to optimize time management.
  • Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
  • Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
  • Coordinated travel arrangements for senior staff, ensuring smooth business trips with minimal disruptions.
  • Booked airfare, hotel, and ground transportation to coordinate office travel.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Established administrative work procedures to track staff's daily tasks.
  • Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
  • Performed research to collect and record industry data.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.

Education

Bachelor of Science – Human Services Management -

University of Phoenix
Phoenix, AZ

Skills

  • Customer Service
  • Data Entry
  • Work Planning and Prioritization
  • Relationship Building
  • MS Office
  • Project Coordination
  • Discretion and Confidentiality
  • Scheduling and calendar management
  • Meeting Coordination
  • Event Planning
  • Event Coordination
  • Office Management
  • Phone and Email Etiquette

Recommendations

  • Jody Wenig Berger, Clear Channel, jody.wenig@clearchannel.com
  • David Dallon, New York Public Radio, ddallong@nypublicradio.org
  • Walter Mysholowsky, WBGO, wmysholowsky@wbgo.org

Timeline

Coordinator, Traffic & Continuity – Underwriting – Radio and Digital Media

New York Public Radio
07.1999 - 07.2025

Administrative Assistant

PNC Bank
01.1998 - 01.1999

Support Specialist

First Union National Bank
01.1994 - 01.1998

Agency Secretary

Integro Resources
01.1990 - 01.1994

Bachelor of Science – Human Services Management -

University of Phoenix

Similar Profiles

CREATE PROFILE
Sheri Maple