Summary
Overview
Work History
Education
Skills
Accomplishments
Education and Training
Certification
Timeline
Generic

Sheri Meade

Harmony,FL

Summary

Experienced in serving, customer service, and shift operation. Consistently upholds food quality, appearance, and presentation standards. Strong listening skills, commitment to task management, and teamwork ensure excellent follow-through on all responsibilities.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Lead, Bartender and Server

Jimmy Bears BBQ/ Porky's Comedy Club
09.2023 - 06.2025
  • Supervised bar operations, ensuring efficient service and customer satisfaction.
  • Trained and mentored junior bartenders on cocktail preparation and customer engagement.
  • Developed innovative drink menus, enhancing guest experiences and increasing repeat business.
  • Managed inventory control, optimizing stock levels to reduce waste and improve profitability.
  • Implemented training programs that improved team performance and consistency in service delivery.
  • Resolved customer complaints promptly, maintaining positive relationships and loyalty.
  • Monitored compliance with health and safety regulations, ensuring a safe environment for guests and staff.
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
  • Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
  • Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
  • Maintained a clean and well-organized bar area, ensuring compliance with sanitation standards and enhancing guest experience.
  • Managed cash handling procedures accurately, reducing discrepancies in daily financial reports.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Participated in local community events as a representative of the establishment, promoting brand visibility and fostering new business opportunities.

Substitute Teacher

Kelly Services
08.2022 - 05.2023
  • Enforced classroom routines to keep students on schedule and operating at consistent level.
  • Provided classroom instruction outlined in teacher's lesson plans.
  • Implemented lesson plans assigned by classroom teacher to educate students about key concepts.
  • Provided notes and reports on school day activities to primary teacher.
  • Established and enforced rules for behavior and procedures to maintain order among students.

Server Shift Leader

Outback Steakhouse
01.2019 - 09.2019
  • Trained and acclimated new servers to restaurant's culture and operations.
  • Created positive guest experience by listening to guest needs and recommending options to meet requests.
  • Managed tables throughout dining room to execute service at highest level.
  • Supervised serving staff to drive high level of hospitality and food excellence.
  • Maintained thorough knowledge of menu to describe dining options.

Server Manager

Jimmy Bears BBQ
07.2016 - 05.2018
  • VerifIed and confirmed staff schedules to properly cover shifts.
  • Motivated staff through acknowledgment of hard work and achievements.
  • Established standards for personnel performance and customer service.
  • Collected cash sales from employees to properly tip each server after shift.
  • Communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.

Manager

Outback Steakhouse
04.2012 - 07.2016
  • Monitored staff performance and addressed issues.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Exercised good judgment and decision-making in escalating concerns and resolving issues.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.

Server Shift Leader

Outback Steakhouse
09.2003 - 04.2012
  • Trained and acclimated new servers to restaurant's culture and operations.
  • Created positive guest experience by listening to guest needs and recommending options to meet requests.
  • Managed tables throughout dining room to execute service at highest level.
  • Supervised serving staff to drive high level of hospitality and food excellence.
  • Maintained thorough knowledge of menu to describe dining options.

Server Shift Leader

Planet Hollywood
09.2001 - 09.2003
  • Trained and acclimated new servers to restaurant's culture and operations.
  • Created positive guest experience by listening to guest needs and recommending options to meet requests.
  • Managed tables throughout dining room to execute service at highest level.
  • Supervised serving staff to drive high level of hospitality and food excellence.
  • Maintained thorough knowledge of menu to describe dining options.

Education

High School Diploma -

Valencia College
Orlando, FL

Skills

    Communication

    Customer service

    Teamwork

    Stamina

    Problem serving

    Inventory management

    Multitasking

    Time management

Accomplishments

  • Led team to achieve positive, earning recognition from upper management and financial reward.

Education and Training

other

Certification

Certified Food Safety Manager

Timeline

Lead, Bartender and Server

Jimmy Bears BBQ/ Porky's Comedy Club
09.2023 - 06.2025

Substitute Teacher

Kelly Services
08.2022 - 05.2023

Server Shift Leader

Outback Steakhouse
01.2019 - 09.2019

Server Manager

Jimmy Bears BBQ
07.2016 - 05.2018

Manager

Outback Steakhouse
04.2012 - 07.2016

Server Shift Leader

Outback Steakhouse
09.2003 - 04.2012

Server Shift Leader

Planet Hollywood
09.2001 - 09.2003

High School Diploma -

Valencia College

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