Sheri Meinburg
Fullerton,CA
Summary
Proven professional with a history at Blizzard Entertainment, adept in managing sensitive financial data and enhancing customer loyalty. Excelled in interpretive planning and problem-solving, reducing late payment fees and consistently exceeding performance metrics. Demonstrates exceptional critical thinking and collaborative teamwork, contributing significantly to cross-functional initiatives and financial statement accuracy.
Museum professional with deep understanding of art history, collection management, and exhibit curation. Strong ability to collaborate with teams and navigate changing priorities to ensure successful project completion. Adept at research, artifact preservation, and engaging public programs. Known for reliability, adaptability, and achieving impactful results.
Overview
14
14
years of professional experience
Work History
Accounts Payable Coordinator
Blizzard Entertainment
08.2017 - 10.2024
- Managed vendor relationships, ensuring prompt responses to inquiries and resolving disputes.
- Coordinated with other departments as needed for approval or clarification on invoiced items, promoting effective cross-functional collaboration throughout the organization.
- Maintained a high level of confidentiality when handling sensitive financial data, ensuring the utmost discretion and professionalism in all dealings with internal and external stakeholders.
- Reduced late payment fees through timely and accurate invoice management.
- Reduced late payment fees and maintained good credit standing by prioritizing invoices based on due dates.
- Assisted with month-end closing tasks, ensuring timely completion of financial statements.
Customer Service Representative
Blizzard Entertainment
09.2010 - 08.2017
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
- Identified and resolved discrepancies and errors in customer accounts.
Education
Bachelor of Arts - Art History
California State University, Fullerton
Fullerton, CA05-2025
Associate of Arts - Art History
Fullerton College
Fullerton, CA05-2023
Associate of Arts - Studio Arts
Fullerton College
Fullerton, CA05-2023
Associate of Arts - Museum Studies
Fullerton College
Fullerton, CA05-2023
Skills
- Interpretive planning
- Visitor engagement
- Collection management
- Exhibit preparation
- Exhibition planning
- Problem-solving abilities
- Multitasking
- Critical Thinking
- Collaborative Teamwork
- Detail Oriented
- Event Planning
Timeline
Accounts Payable Coordinator
Blizzard Entertainment
08.2017 - 10.2024
Customer Service Representative
Blizzard Entertainment
09.2010 - 08.2017
Bachelor of Arts - Art History
California State University, Fullerton
Associate of Arts - Art History
Fullerton College
Associate of Arts - Studio Arts
Fullerton College
Associate of Arts - Museum Studies
Fullerton College
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