Sheri Oakes
Mesquite,NV
Summary
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
12
12
years of professional experience
Work History
Organizational Change Manager
Washington State Department Of Labor & Industries
Tumwater, WA
01.2019 - Current
- Developed and led a two-way communication network, bridging the gap between a project and frontline staff. Analyzed feedback data to develop action plans for improving adoption, reducing resistance to support the successful adoption of the change.
- Developed and implemented strategies to support organizational initiatives and projects.
- Coordinated cross-departmental projects to ensure timely and successful employee adoption.
- Streamlined communication channels, improving information flow and decision-making speed.
- Managed risk by developing and implementing effective risk management strategies.
- Facilitated team meetings and workshops to foster collaboration and share best practices.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Produced thorough, accurate and timely reports of project activities.
Senior Project Manager
Washington State Department Of Labor & Industries
Tumwater, Washington
02.2013 - 01.2019
- Evaluated performance metrics for ongoing projects in order to assess progress towards goals.
- Maintained up-to-date records for all current and past projects.
- Liaised between senior management, project team members and clients to ensure effective communication throughout the duration of the project.
- Created detailed reports on project status, issues, risks and opportunities.
- Ensured compliance with relevant regulations during all stages of a project's lifecycle.
- Identified potential risks associated with projects and developed mitigation strategies.
- Assessed resource requirements and allocated personnel accordingly.
- Resolved conflicts between team members in order to maintain productivity levels.
- Collaborated with stakeholders to develop realistic expectations for deliverables.
Education
BBA -
Mt.San Antonio College
Walnut, CA06-1987
Skills
- Staff Development
- Policy Implementation
- Business Development
- Operations Management
- Marketing
- Negotiation
- Strategic Planning
- Expense Tracking
- Team Leadership
- Complex Problem-Solving
- Cross-Functional Teamwork
- Verbal and written communication
- Project Management
- Schedule Preparation
- Budget Control
- Key Performance Indicators
- Staff Training and Development
- Business Planning
- Customer Relationship Management (CRM)
References
References available upon request.
Timeline
Organizational Change Manager
Washington State Department Of Labor & Industries
01.2019 - Current
Senior Project Manager
Washington State Department Of Labor & Industries
02.2013 - 01.2019
BBA -
Mt.San Antonio College
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