Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Sheri Onate

Naknek

Summary

Dynamic leader and adept communicator with a proven track record at BBAHC, enhancing customer satisfaction and improving community health outcomes. Excelled in staff management, fostering team collaboration, and implementing effective health programs. Demonstrated excellence in multitasking and relationship building, achieving significant improvements in service delivery and health interventions.

Offering blend of leadership qualities and strong desire to learn and grow within management environment. Has excellent communication and organizational skills. Ready to use and develop these skills in CHAP Manager role.

Overview

36
36
years of professional experience
1
1
Certification

Work History

Assistant CHAP Manager

BBAHC
09.2021 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • traveled to 11/21 villages each year.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.

Community Health Aide

BBAHC
10.1988 - 09.2021
  • Supported mental health initiatives within the community by offering crisis intervention services when needed, contributing to overall well-being improvement among residents.
  • Conducted comprehensive health assessments for elderly community members to identify potential areas of intervention, ensuring a higher quality of life.
  • Assisted pregnant women in accessing quality prenatal care services, resulting in better birth outcomes and reduced infant mortality rates.
  • Strengthened relationships between community members and healthcare providers by facilitating communication channels and addressing barriers to access.
  • Collaborated with healthcare professionals to develop comprehensive care plans for patients requiring ongoing support and intervention.
  • Worked directly with patient treatment teams and participated in care coordination procedures.

Education

Associate of Applied Science - Community Health

University of Alaska Fairbanks
Fairbanks, AK

High School Diploma -

Bristol Bay Borough School
Naknek, AK
05-1987

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Complex Problem-solving
  • Staff management
  • Task delegation
  • Goal setting
  • Documentation and reporting
  • Relationship building
  • Cross-functional teamwork
  • Staff development
  • Conflict resolution
  • Workforce management
  • Coaching and mentoring
  • Recruiting and interviewing
  • Risk management
  • Teamwork and collaboration
  • Computer skills
  • Effective communication
  • Problem resolution
  • Positive attitude
  • Adaptability and flexibility
  • Attention to detail
  • Multitasking
  • Multitasking Abilities
  • Organizational skills
  • Hiring and training
  • Employee coaching and mentoring
  • Active listening
  • Good judgment

Accomplishments

  • Supervised team of 11 villages. Traveling to each one at least once a year.
  • Current School Board member for the last 14 years
  • RAC Chair (Review and Approve committee) for the CHAP Program
  • North Star Award recipient

Certification

  • Basic Life Support Certification (BLS)
  • CPR/AED Certification
  • Alaska Driver's License
  • Community Health Practioner
  • EMT-2

Timeline

Assistant CHAP Manager

BBAHC
09.2021 - Current

Community Health Aide

BBAHC
10.1988 - 09.2021

Associate of Applied Science - Community Health

University of Alaska Fairbanks

High School Diploma -

Bristol Bay Borough School

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Sheri Onate