Sheri Organ
Harker Heights,TX
Summary
Dedicated and adaptable professional with over 15 years of experience in customer service, team leadership, and safety management in sales and RV park operations. Known for delivering exceptional service, resolving conflicts quickly, and maintaining safety and comfort for guests in fast-paced, high-pressure environments. Skilled in team coordination, problem-solving, and emergency preparedness. Physically fit with the ability to lift heavy items, squat, and stand for long periods, ready to meet the demands of an active in-flight role with professionalism and care.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Park Manager
Open Air RV Park
Harker Heights, TX
07.2022 - Current
- Led a team of professionals to achieve strategic objectives, and enhance productivity.
- Developed and implemented comprehensive training programs to improve employee performance and engagement.
- Established key performance indicators to measure team effectiveness and track progress toward goals.
- Utilized project management software to streamline workflows and maintain project timelines.
- Facilitated cross-functional meetings to align team objectives with organizational goals.
- Developed risk management strategies to mitigate potential challenges and safeguard organizational interests.
- Enhanced customer satisfaction by implementing service improvement programs based on feedback analysis.
Sales Representative
Ira Green Inc.
Providence, RI
06.2010 - 06.2022
- Developed comprehensive presentations for executive leadership, highlighting sales performance, forecasts, and strategic initiatives.
- Implemented sales forecasting models to predict revenue and align resources effectively, resulting in improved operational efficiency.
- Negotiated contracts and closed high-value deals, consistently exceeding quarterly sales targets by an average of 15%.
- Developed training programs focused on sales techniques and product knowledge, resulting in enhanced team competency and confidence.
- Led a high-performing sales team, providing training and mentorship to enhance their performance and achieve sales targets.
Education
High School Diploma -
Coronado High School
Lubbock, TX08.1994
Some College (No Degree) - Nursing
South Plains College
Levelland, TXSkills
- Exceptional Customer Service
- Conflict Resolution & De-escalation
- Safety & Emergency Response Awareness
- Team Supervision & Staff Training
- Verbal Communication & Guest Interaction
- Schedule & Time Management
- Physical Stamina: Lift, squat, stand extended hours
- Complaint Handling
- Policy Enforcement
- Crisis Decision-Making
- Cleanliness & Hygiene Standards
- Multitasking Under Pressure
Certification
- Foundations of Project Management MAY 2024
- Bookkeeping Basics MAY 2024
- Liabilities and Equity in Accounting JUNE 2024
- Project Initiation: Starting a Successful Project JUNE 2024
- Assets in Accounting JUNE 2024
- Project Planning: Putting It All Together JULY 2024
Timeline
Park Manager
Open Air RV Park
07.2022 - Current
Sales Representative
Ira Green Inc.
06.2010 - 06.2022
High School Diploma -
Coronado High School
Some College (No Degree) - Nursing
South Plains College
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