Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sheri Persico

Rotterdam,NY

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Responsible, punctual and productive professional and ability to manage multiple, concurrent tasks. Self-motivated and strong work ethic to perform effectively in independent or team environments.

Overview

23
23
years of professional experience

Work History

Administrative Assistant

BBS Architects, Landscape Architects, & Engineers P.C.
03.2021 - Current
  • Main point of contact for the Albany office. Answer all incoming calls and takes messages as needed. Administrative tasks for the Marketing Department such as current membership to all associated organizations. Coordination of trade show exhibits within the associations, including exhibit set up, associate meetings, hotel reservations, and client dinners. Responsible for ordering all office supplies, employees sign out log and incoming and outgoing mail. Maintains the conference room calendar. Works with Project Managers with coordination and processing of construction administration documents such as pay requisitions, change orders, and State Education Department documents.

Administrative Assistant

M/E Engineering, P.C
08.2016 - 12.2020
  • Main point of contact for the company. Answered multi-line phone and sent calls to the proper destination. Greeted clients and visitors. Maintained conference room calendars and made catered lunch arrangements. Maintained employee sign in/out log. Worked directly with Project Managers to assist in production coordination. Word processing of proposals, reports, letters, etc. Updated, downloaded and processed all incoming submittals and requests for information (RFI's) for engineers to review and respond to in a timely manner. Returned RFI's containing revised project details back to contractors and architects. Maintained submittal and RFI project logs. Maintained distribution logs for each project. Opened incoming mail and prepared various items for shipping, including large drawings. Prepared work packets for weekly management meetings. Scanned and combined necessary information, as needed, for submittals and RFI's.

Receptionist/Administrative Assistant

Amsure Insurance Agency
01.2007 - 08.2016
  • Served as the first impression to the Insurance Agency. Received and screened all incoming calls and distributed them to their proper destination and/or taking messages. Typed letter, memos, reports and other insurance documents, which were confidential in nature. File Maintenance of important administrative matters regarding employees, customer accounts, etc. Directed clients/customers within the office. Assisted in preparation of presentations and various correspondence. Organization of special requests and coordination of projects to present to management as requested. Received and processed all incoming mail, developing any required information or supporting data as needed in addition to handling some outgoing correspondence. Orders and inventory of office supplies as needed. Distributed daily faxes to their proper destination via Microsoft Outlook. Assisted all departments with clerical and administrative support as needed.

Receptionist/Administrative Assistant

John R. Zongrone Insurance Agency, Inc
03.2006 - 01.2007
  • Answered and directed all incoming calls. Directed all incoming customers/clients. Composed and typed correspondence as requested. Set out marketing material to current customers and customer prospects as needed. Input all cancellation and reinstatement information in the agency database. Entered policy renewal information for billing purposes. Opened and distributed all incoming mail and preparation of outgoing mail. Assisted agency president with correspondence, faxes and projects as required.

Administrative Assistant

Avila Independent Retirement Community
08.2004 - 03.2006
  • Assisted in the day-to-day facility operations. Assisted in developing policies and procedures for both staff and residents. Maintained master time sheet schedules for administration, maintenance, dining services and all other departments. Maintained a close relationship with all departments to ensure maximum cooperation, productivity, morale and resident service. Responded as well as ensured the proper control and instructions of said emergency procedures. Coordinated transportation services, guest suites and other services provided by Avila. Developed relationships with residents, clients, and guests and provided maximum personalized service. Coordinated and organized work flow of departments projects Awarded 'Most Valuable Staff Member' in June 2005, voted by the residents of Avila for kindness and consideration. Supervised a reception staff of three including training.

Receptionist/Administrative Assistant

Colonie Senior Services Center
09.2002 - 08.2004
  • Answered phones, took messages, and/or redirected calls. Provided administrative support for eight Directors. Scheduled resident appointments, transportation and meal reservations. Monitored and recorded daily receipts Created flyers for all programs and services provided. Maintained displays in lobby and surrounding areas Supervised part-time receptionist. Additional duties as assigned by office manager. Oversaw inventory and office supply purchases.

Education

Diploma -

Amsterdam High School
Amsterdam, NY

Skills

  • Detail oriented individual with approximately 25 years of administrative experience
  • Self-motivated, self-directed; learn new processes, procedures and systems quickly
  • Skilled in identifying and implementing methods of office organization and office efficiency
  • Excellent interpersonal skills; cohesive working relationships with peers, management, customers and vendors
  • Knowledge of Microsoft Office Word, Excel and Outlook Express
  • Excellent verbal and written communication skills
  • Ability to work with minimal supervision, independently as well as part of a team
  • Ability to work well under pressure
  • Possess good human relation skills
  • High standards of performance and flexibility in work assignments
  • Outlook, Microsoft Office, Excel

Timeline

Administrative Assistant

BBS Architects, Landscape Architects, & Engineers P.C.
03.2021 - Current

Administrative Assistant

M/E Engineering, P.C
08.2016 - 12.2020

Receptionist/Administrative Assistant

Amsure Insurance Agency
01.2007 - 08.2016

Receptionist/Administrative Assistant

John R. Zongrone Insurance Agency, Inc
03.2006 - 01.2007

Administrative Assistant

Avila Independent Retirement Community
08.2004 - 03.2006

Receptionist/Administrative Assistant

Colonie Senior Services Center
09.2002 - 08.2004

Diploma -

Amsterdam High School

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