Hi, I’m
Sheri Rodgers
Bend,OR
Summary
Dynamic leader with a proven track record at Cascade Credit Consulting Inc., excelling in strategic planning and organizational growth. Expert in crisis management and employee relations, I enhanced customer satisfaction through innovative solutions and operational excellence, driving significant improvements in performance and accountability. Committed to integrity and fostering strong client relationships.
Overview
27
years of professional experience
Work History
Cascade Credit Consulting Inc.
President
10.1999 - Current
Job overview
- Developed strategic plans to drive organizational growth and enhance market presence.
- Collaborated with cross-functional teams to align operational goals with company vision.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Managed crisis situations effectively while minimizing disruption to daily operations.
- Enhanced company performance by implementing strategic plans and overseeing daily operations.
- Developed annual budget forecasts to align with organizational goals.
- Established a culture of accountability by setting clear expectations and holding individuals responsible for results.
- Monitored financial performance and implemented measures to enforce compliance with budgetary standards.
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
Cascade Credit Consulting Inc
Sales Manager
10.1999 - Current
Job overview
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Developed comprehensive product knowledge, enabling tailored solutions for clients' specific needs.
Cascade Credit Consulting Inc
Debt Collector
06.1998 - 01.2005
Job overview
- Managed outbound calls to collect overdue payments while maintaining customer relationships.
- Utilized debt collection software to track accounts and document interactions efficiently.
- Negotiated payment arrangements with clients, ensuring compliance with company policies.
- Resolved customer disputes and disagreements through professional, calm communication to find mutually beneficial solutions.
Education
Mountain View High SchoolBend, OR
High School Diploma
Central Oregon Community CollegeBend, OR
from Business Administration
Skills
- Organizational leadership
- Strategic planning
- Operational excellence
- Integrity and ethics
- Employee relations
- Crisis management
- Company representation
- Leadership team building
- Project management
- Vendor sourcing and negotiations
- Revenue generation
- Staff management
- Technology literacy
- Creating and delivering presentations
Timeline
President
Cascade Credit Consulting Inc.
10.1999 - Current
Sales Manager
Cascade Credit Consulting Inc
10.1999 - Current
Debt Collector
Cascade Credit Consulting Inc
06.1998 - 01.2005
Mountain View High School
High School Diploma
Central Oregon Community College
from Business Administration
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