Sheri Rogers
Wilder,ID
Summary
Accomplished professional with extensive background in veterinary medicine and staff management seeking a hospital supervisory role.
Proven history of building strong rapport with veterinarians, support staff and clients equally to provide seamless pet care and foster exceptional client service.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Certified Veterinary Technician
Banfield Pet
10.2022 - Current
- Mentor junior veterinary technicians through hands-on training sessions, sharing knowledge of best practices in animal care.
- Conduct dental cleanings and radiology under veterinarian supervision to maintain oral health in patients.
- Assist veterinarians with surgical procedures, ensuring proper anesthesia administration and monitoring vital signs.
- Promote animal health through vaccination programs, routine examinations, and preventive treatments.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Interact with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
Certified Veterinary Technician
Gentle Goodbyes
06.2023 - Current
- Assist veterinarians with in-home euthanasia
- Provide emotional support to grieving clients
- Calculate and log controlled substances
- Provide restraint for administration of pre-euthanasia medications
- Place intravenous catheters
- Transport body to crematorium
Veterinary Technician Manager
All Valley Emergency Care Center
10.2019 - 04.2021
- Streamlined workflow through efficient delegation of tasks among veterinary technicians, enhancing overall clinic productivity.
- Managed scheduling logistics within the clinic to ensure appropriate coverage and minimized wait times for clients.
- Evaluated staff performance regularly, providing constructive feedback and recognition of achievements, fostering a culture of professional growth.
Emergency Room - Client Service Technician
WestVet Animal Emergency And Specialty Center
09.2018 - 07.2019
- Triaged incoming emergency patients using advanced medical problem solving practices and managed patient flow based on order of most critical.
- Gathered appropriate medical histories using compassionate listening skills to understand concerns of pet owners.
- Acted as client liaison from the initial patient assessment to completion of the visit.
- Filled prescriptions, prepared treatment plans and presented to clients.
- Discharged emergency room patients and reviewed client home care instructions, medication schedules, etc.
Veterinary Hospital Manager
All Pet Complex - NVA
10.2011 - 04.2018
- Managed day-to-day operations of a small animal practice.
- Organized and directed worker training programs to resolve personnel problems, hire new staff and evaluate employee performance.
- Ensured compliance with state and federal regulations by conducting thorough audits of hospital procedures and documentation.
- Established work schedules and assignments for staff, taking into account workload, space and equipment availability.
- Directed, supervised and evaluated work activities of 12- member medical, nursing, technical, clerical and maintenance team.
- Ordered supplies and conducted routine inventories of supplies and equipment.
- Arranged for equipment maintenance and repairs and coordinated variety of services such as waste removal and pest control.
- Spearheaded community outreach initiatives aimed at increasing public awareness of hospital services and promoting a positive image of the institution.
Municipal Animal Shelter Supervisor/RVT
Town Of Apple Valley
03.2005 - 10.2011
- Managed a team of employees and volunteers, delegating tasks appropriately to maintain a safe and efficient work environment.
- Conducted staff training sessions to improve knowledge of animal behavior, handling techniques, and safety protocols.
- Oversaw the successful re-homing of numerous animals by coordinating with rescue organizations and adoptive families.
- Reduced overcrowding issues by implementing population management strategies such as targeted adoption promotions.
- Enhanced animal care by implementing efficient daily routines and health checks for the shelter animals.
- Conducted dog and cat behavior assessments to determine suitability for adoption.
- Managed shelter volunteer program.
- Trained and certified animal control officers and shelter support staff as euthanasia technicians.
Education
Bachelor of Science - Agriculture Science - Education
California State Polytechnic University, Pomona
Pomona, CA10.1986
Skills
- Staff Management, training and development
- Operational process monitoring and improvement
- General anesthesia administration and monitoring
- Surgical support and post operative patient care
- Dental procedures including radiology, extractions and ultrasonic scaling and polishing
- Medical Record-Keeping
Certification
- Certified Veterinary Technician, ID. VT-5178 - Current through June 2025.
Timeline
Certified Veterinary Technician
Gentle Goodbyes
06.2023 - Current
Certified Veterinary Technician
Banfield Pet
10.2022 - Current
Veterinary Technician Manager
All Valley Emergency Care Center
10.2019 - 04.2021
Emergency Room - Client Service Technician
WestVet Animal Emergency And Specialty Center
09.2018 - 07.2019
Veterinary Hospital Manager
All Pet Complex - NVA
10.2011 - 04.2018
Municipal Animal Shelter Supervisor/RVT
Town Of Apple Valley
03.2005 - 10.2011
Bachelor of Science - Agriculture Science - Education
California State Polytechnic University, Pomona