Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Sheri Filipek

Schertz

Summary

Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

4
4
years of professional experience

Work History

Concierge

Edenhill Communities
New Braunfels
09.2022 - Current
  • Managed incoming calls from guests and residents, ensuring that all requests were handled efficiently and accurately.
  • Performed administrative duties such as filing paperwork related to concierge service transactions.
  • I trained all the new concierges.
  • I assisted residents when needed.
  • I met the fire department/ambulance at the front door and show them where to go to help the resident.

Receptionist

Sierra Pointe SRG
Roseville
12.2021 - 06.2022
  • I answered six phone lines and greeted all who came into the facility.
  • Imputed work orders for maintenance and housekeeping using Yardi.
  • Tracked residents activities using Lifeloop.
  • I assisted residents as needed.

Education

Certificate in Travel

Foothill College
Los Altos, CA

Skills

  • Customer service
  • Administrative support
  • Emergency response
  • Work order management
  • Staff training
  • Problem solving
  • Reliable punctuality
  • Service orientation
  • Excellent multitasking
  • Polite telephone etiquette
  • Guest experiences

Accomplishments

  • CPR certified
  • Employee of the month for March 2025

Timeline

Concierge

Edenhill Communities
09.2022 - Current

Receptionist

Sierra Pointe SRG
12.2021 - 06.2022

Certificate in Travel

Foothill College

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