Sheri Sullivan

•Pharmacist Support: Verify prescriptions, compound medications, and manage complex tasks under pressure to support pharmacists’ workflow.

•Prescription Accuracy: Calculate, measure, and dispense medications with precision using both manual and robotic systems.

•Data & Insurance Management: Enter prescriptions, resolve insurance discrepancies, and streamline billing for efficiency.

• Inventory Control & Compliance: Oversee stock, manage controlled substances, and ensure strict adherence to HIPAA and regulatory standards.

• Patient Care: Deliver clear instructions and provide compassionate support, building trust with patients and ensuring comfort.

Firefighting/Training:

• Respond to hazardous materials incidents, fires, and rescue emergencies.

• Operate firefighting equipment (hoses, nozzles, fire trucks).

• Maintain, inspect, and ensure readiness of firefighting equipment and apparatus.

• Participate in training drills for firefighting, rescue, and EMS.

• Assist in post-incident clean-up.

EMT:

• Assess injury/illness severity and prioritize medical treatment.

• Complete patient care documentation in a timely and accurate manner.

• Ensure patient privacy compliance with healthcare regulations.

• Maintain current certifications through Continuing Medical Education (CME).

• Teach EMS classes, instructing new responders on emergency procedures and patient care.

• Collaborate with fellow responders in training and skills enhancement.

CPR Instructor:

• Manage and deliver CPR training under ASHI/AHA guidelines.

• Instruct in First Aid, CPR/BLS/ACLS, and AED usage.

• Teach CPR techniques and life support methodologies.

• Adhere to SSCFPD training policies and schedules.

• Patient Flow & Procedure Support: Streamline NP workflow by managing patient flow, preparing rooms, taking vitals, and assisting with procedures and wound care.

• Clinical Documentation & Referrals: Accurately document patient information, process referrals, and ensure timely follow-ups, including faxing and tracking approvals.

• Patient Care & Injections: Administer injections, vaccinations, and routine care, providing clear instructions and offering compassionate support.

• Inventory & Supply Management: Maintain clean, organized stock, order supplies, and ensure readiness for procedures, optimizing clinic efficiency.

• Appointment Scheduling & Insurance Coordination: Manage patient scheduling, verify insurance details, and follow up on appointment confirmations and insurance queries.

• Mission Coordination: Lead and manage search and rescue operations by applying NIMS and ICS protocols to ensure mission success and personnel safety.

• Team Leadership: Supervise and mentor SAR teams, providing direction and support during missions to ensure effective execution of search and rescue tactics.

• Search Strategy Development: Develop and implement search plans based on terrain analysis, mission goals, and subject behavior, optimizing resource deployment and search effectiveness.

• Medical Support and Stabilization: Oversee field medical care, providing trauma management, airway stabilization, and immediate response for injuries or medical conditions.

• Rescue Operations: Coordinate and execute rope, high-angle, and confined space rescues, ensuring safe and efficient extrication of subjects from hazardous environments.

• Safety and Risk Management: Ensure safety protocols are followed during operations, including risk assessments, hazard identification, and emergency response planning.

• Emergency Dispatch Operations: Handle 911 calls, utilizing CAD systems (Viper NG911, iNETDispatch, AVTEC Scout) to dispatch ambulances (ground/air) and coordinate security across clinics and hospitals in a four-state area.

• Protocol Adherence: Follow IAED-accredited protocols for emergency dispatch, ensuring precise communication while managing transport and security requests for various regions and locations.

• Multi-tasking & Communication: Manage concurrent tasks (radio, phone, headset), entering critical data, dispatching security, and assigning transport services, all with calm professionalism.

• Data Entry & System Navigation: Accurately type 50+ WPM, use short codes/abbreviations, and maintain high recall of geographic regions, contact numbers, and operational camera locations.

• Extended Console Duty: Stay attached to the console 14-16 hours, handling emergent/non-emergent situations while ensuring effective coordination between advisors, team members, and transport units.

• Assist Paramedic & Procedures: Support advanced interventions and procedures, including medication administration and critical care tasks.

• Patient Comfort & Care: Ensure patient comfort, monitor vital signs, and manage ongoing care during transport.

• Advanced Airway & Monitoring: Perform advanced airway management and continuous patient monitoring.

• Documentation & Reporting: Accurately document patient care, vital signs, treatments, and transport details.

• Ambulance & Equipment Maintenance: Maintain, stock, and order supplies for the ambulance and bay; ensure readiness of all equipment and sleeping quarters.

• Guest Interaction and Satisfaction: Greet guests professionally, ensuring timely service, initiating conversation to assess satisfaction, and fostering a welcoming atmosphere to promote return visits.

• Sales and Product Knowledge: Utilize extensive knowledge of liquor, beers, and garnishes to accurately prepare and serve drinks, enhancing guest experience and driving sales.

• Efficient Service: Demonstrate exceptional multitasking abilities by maintaining high-quality service, ensuring accurate, timely drink orders, and maintaining a 94-98% efficiency rate for round times.

• Team Collaboration and Communication: Work closely with servers and managers to fulfill guest requests, and ensure smooth operation through effective communication and coordination.

• Recognition and Awards: Consistently recognized for excellence, receiving “Employee of the Quarter” (2013, 2016) and “Customer Service Excellence” Award in 2016 for providing world-class service and exceeding performance expectations.

Graduated with an Associate of Arts (AA) in Business Administration, earning summa cum laude honors.