Dynamic and detail-oriented professional with proven organizational skills and a strong background in customer relations from Blue Waters Family Medicine. Successfully streamlined front desk operations, enhancing efficiency and client satisfaction. Proficient in data entry and appointment scheduling, with a commitment to fostering positive client experiences and supporting team objectives.
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
18
18
years of professional experience
Work History
Receptionist
Blue Waters Family Medicine
10.2022 - Current
Greeted visitors and directed them to appropriate personnel or departments.
Managed incoming calls, ensuring prompt and courteous response to inquiries.
Maintained organized reception area, enhancing professional appearance of office environment.
Scheduled appointments and coordinated meeting logistics for staff members.
Assisted in basic administrative tasks, supporting overall office efficiency.
Handled customer inquiries with professionalism, fostering positive client relationships.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Resolved customer problems and complaints.
Handled cash transactions and maintained sales and payments records accurately.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Responded to inquiries from callers seeking information.
Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Corresponded with clients through email, telephone, or postal mail.
Receptionist
Breeze Animal Hospital
06.2007 - 10.2022
Answered central telephone system and directed calls accordingly.
Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Provided clerical support to company employees by copying, faxing, and filing documents.
Inventory Supervisor
Universal Studio Orlando
02.2014 - 10.2019
Oversaw inventory accuracy through regular cycle counts and reconciliations.
Trained new staff on inventory management best practices and safety protocols.
Implemented process improvements that reduced stock discrepancies by enhancing tracking systems.
Managed receiving and storage operations to optimize space utilization and workflow efficiency.
Collaborated with cross-functional teams to ensure accurate forecasting, purchasing, and replenishment of inventory levels.
Conducted regular inventory audits to ensure accuracy, leading to significant reduction in discrepancies and financial loss.