Dynamic Talent Acquisition leader with a proven track record, excelling in project management and stakeholder engagement. Spearheaded global initiatives, optimizing processes and enhancing compliance, resulting in significant operational efficiencies. Adept at data analysis and continuous improvement, driving impactful change across diverse teams and projects.
Overview
18
18
years of professional experience
Work History
Manager, Talent Acquisition Programs and Operations
TIKTOK / BYTEDANCE
Seattle, USA
07.2023 - Current
Operations & Program Manager, Team Leader and Project Manager: Recruiting Policy & Process.
Manage a team of up to eight program partners who facilitate operations, on-call support, and optimization of five key programs (Referrals, Recruiting Enablement, Background Checks, Compliant Job Descriptions, Compliance).
Global Program Lead for the Background Checks policy and process, ensuring compliance, efficiencies, and global consistency. Led a team of eight regional SMEs and cross-functional partners.
Regionalization and Operationalization of Global Launches: DocuSign launch, Background Check Policy, Job Description Policy, Operational Metrics, Quarterly Business Review.
Manage relationships with key stakeholders (recruiting leaders and cross-functional partners).
Implemented the Operations Capacity Model to forecast and monitor resourcing for key projects anbd operations
Notable Projects Managed: Global Background Check Optimization & Regional Integration, Structured Interviewing, Change Champions, Recruiting Wiki/Resource Hub, End to end recruiting process optimization, Candidate Experience Enhancement: Candidate Engagement
Senior Program Manager
AMAZON
Seattle, USA
08.2021 - 06.2023
Operations/Program Manager Team Leader and Project Manager for Onboarding and Talent Acquisition projects.
Managed operations team of 4 direct employees and 8 contractors responsible for the onboarding of high volume (20k+ annually) hires in physical stores
Built automations and efficiencies to reduce resources by 75% in under 8 months, while scaling for higher demand with monitoring through an onboarding operations capacity model
Centralized responsibility of candidate email responses to partner team, reducing equivalent of 1 headcount by leveraging existing efficiencies and future technologies and no impact to candidate experience
Established project management standards
Sponsored several large-scale projects including launch of an hourly internal transfer system and operationalizing a dashboard for onboarding in all Amazon Fresh Stores.
Notable Projects Managed: Interviewer Capacity Maximization, Team Engagement Project to promote Productivity, Capabilities, Morale, and Skills Training, Project Management Standards for Onboarding and Recruiting, Implementation of new I9 Vendor/Process/Enhancements, Program Manager Playbook for Program Managers, Business Managers and Recruiters
US Talent Program Lead
BAYER
Whippany, USA
06.2019 - 08.2021
Oversight for all projects in the Talent Acquisition and Management Project portfolios as well as Project Management for large-scale projects related to tools and processes.
Led the development and execution of the 3-year roadmap for Talent Acquisition technologies, systems, tools, and process improvements
Manage and implement the Talent Acquisition annual project portfolio. Prioritize projects, deliverables and resources. Liaise with vendors and partners, leveraging KPI's
Identify opportunities for continuous improvement and recommend solutions for end to end processes. Provide recommendations supported by data and journey mapping outputs.
Improved user experience with process efficiencies, updated training, and streamlined communications.
Partner with Operations for training, compliance and system enhancements, increasing holistic divisional collaboration for Talent Acquisitions related processes and innovations
Notable Projects Managed: AI Recruiting Tool Launch, Diversity & Inclusion Practical Application, Global Background Check Implementation, Journey Mapping from Application to First 90 Days, Data Analysis on Recruiter Activity Timing
Global Talent Acquisition Process & Systems Project Manager
MONSANTO (ACQUIRED BY BAYER JUNE, 2018)
Creve Coeur, USA
10.2007 - 06.2019
Manage global projects and reporting for talent acquisition process and systems.
Launched a global Applicant Tracking System and Agency Portal. Partnered with over 65 countries and across HR to ensure alignment with global strategy while incorporating local needs. Participated in requirements gathering, system and process design, and creation of training materials. Incorporated feedback from UX/UI sessions. 1 million applications in initial 5 years
Consultative and hands-on contributions on all technical and non-technical subteams to launch a fully automated and paperless onboarding system for 1,500 annual, external hires in the United States.
Executed strategy to provide data-driven insights. Developed custom reports with automated delivery to Talent Acquisition and Human Resource Leaders and to support Employer Branding efforts.
Represented talent acquisition on HR Global Data Governance team.
Managed integration for Applicant Tracking System with external vendors to support external postings (job boards, ads) and a branded, event management tool
Consulted on end to end review measuring stakeholder experience with Talent Acquisition processes. Aligned roadmap to findings
Created a dashboard to visualize operations opportunities, hiring trends, applicant sources and system performance. Innovations
Led global training sessions and post launch support for more than 100 recruiters on multiple recruiting, outreach, reporting, and sourcing technologies
Notable Projects Managed: Business Transformation, Application Transformation and Mobile Application, Data Integrity Improvement, Reporting Strategy
Education
Bachelor of Science - Industrial & Organizational Psychology
WASHINGTON UNIVERSITY IN ST. LOUIS
ST. LOUIS, MO
12.2009
Skills
Project management
Data analysis
Regulatory compliance
Talent acquisition
Process optimization
Stakeholder management
Operational efficiency
Continuous improvement
Performance metrics
Timeline
Manager, Talent Acquisition Programs and Operations
TIKTOK / BYTEDANCE
07.2023 - Current
Senior Program Manager
AMAZON
08.2021 - 06.2023
US Talent Program Lead
BAYER
06.2019 - 08.2021
Global Talent Acquisition Process & Systems Project Manager
MONSANTO (ACQUIRED BY BAYER JUNE, 2018)
10.2007 - 06.2019
Bachelor of Science - Industrial & Organizational Psychology
Quality Delivery Lead (EMEA), Emerging Products and Projects at TikTok/ByteDanceQuality Delivery Lead (EMEA), Emerging Products and Projects at TikTok/ByteDance