Sheri Williams
Martinsburg,WV
Summary
Experienced Business Operations Manager with expertise in curriculum development, student success, corporate training, program planning and large-scale project execution. Successful in fast-paced, deadline-driven environments while managing goals and leading cross functional team collaboration.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Career Advancement Business Operations Manager
Blue Ridge Community & Technical College
Martinsburg, WV
08.2020 - Current
- Created and implemented initiatives aimed at optimizing workflow efficiency, leading to increased accuracy of data and streamlined operations
- Compile data to produce quarterly reports (both qualitative and qualitative) for Federal Grant reporting
- Managed compliance with relevant policies, regulations, and procedures to meet Federal Grant objectives within specified timelines.
- Enhanced ability to understand and interpret diverse internal and external documents/reports
- Worked closely with leaders and stakeholders to define goals and criteria for improving existing processes
- Worked as a part of a team to design and implement an AGS Data Reporting System, ensuring the accurate recording of data needed for federal reporting
- Developed tools needed to manage federal grant, to include applications, manuals, data collection databases
- Supervised, trained, and mentored team of recruiters/student advisors on effective interviewing techniques, data collection, and applicant screening strategies
- Enhanced team's performance by implementing effective operating policies and procedures in the Career Advancement Department
- Managed operations of Career Advancement department, overseeing finances, invoicing, financial reconciliation, and data management software
- Manage 9+ online/virtual training providers offering over 6000 courses with 25% enrollment increase
- Maintained efficient performance of cloud based Modern Campus Lumens student management system for Career Advancement department.
Career Exploration and Job Placement Specialist
Blue Ridge Community & Technical College
Martinsburg, WV
07.2022 - 02.2024
- Implemented Department of Labor Grant guidelines to facilitate online and in-person training for applicants.
- Assisted the Department of Labor Grant team in improving training opportunities through effective guidance utilizing needs assessments, projected outcomes, and goals.
- Maintained comprehensive database and file systems for case files, including tracking data, supporting data, test scores, and historical information.
- Assessed student profiles to pinpoint specific learning needs and talents, enabling the creation of individualized training modules
- Instructed diverse audiences of up to 30+ individuals, providing comprehensive training and relevant information
- Contributed to the planning and execution of operational strategies aimed at optimizing performance
- Enhanced operational efficiency by providing administrative support to the Associate Dean through the preparation of reports, documents and presentations
- Collaborated effectively with colleagues to tackle operational issues through group discussions.
Workforce Student Success Programs Coordinator
Blue Ridge Community and Technical College
Martinsburg, WV
08.2020 - 07.2022
- Collaborated with TANF clients to facilitate the realization of self-sustainability targets within the framework of DHHR Grant
- Utilized student placement test results and other assessments to create comprehensive educational and training plans
- Effectively coordinated training programs covering stress management, time management, study skills along with other subjects utilizing web-conference tools and hybrid/online methods
- Designed and implemented a comprehensive basic computer skills training program consisting of online modules and instructional materials
- Managed and led the Workforce Student Success team, reporting directly to the Associate Dean
- Managed department financial/registration database and produced compliant quarterly financial reports.
- Successfully managed the operations of 9+ online/virtual training providers, optimizing their productivity as well as significantly boosting registrations for the Recovery Coach Academy by an exceptional rate of 110%.
Elementary, Middle and High School Teacher
Hampshire County Schools/Homeschool Educator
Hedgesville, WV
08.2014 - 05.2022
- Examined different educational frameworks, such as traditional and alternative theories, to determine the optimal method of enhancing student performance
- Ensured effective teaching and monitoring of diverse subject matter for both middle and high school students through distance/online learning
- Ensured adherence to West Virginia homeschool laws through the submission of progress reports.
- Utilized formative assessments to collect data, evaluated both qualitative and quantitative measurements, and made necessary adjustments to strategies.
- Managed and maintained academic records to ensure adherence to state regulations regarding Special Education policy.
SAP Corporate Trainer/Shift Resource
E.I. DuPont de Nemours Inc
Front Royal, VA
02.1993 - 08.2003
- Executed large scale organization wide SAP implementation as Project Team Lead.
- Developed and delivered training sessions to a large operations team (100+) utilizing custom-made workbooks, manuals, and self-paced guides.
- Evaluated inventory system's state of readiness to identify and proactively resolve potential operational problems during initial start-up.
- Contributed to the development of budget plans for upcoming training programs and other related initiatives.
- Coordinated meetings between stakeholders at all levels of the organization to discuss strategies for improving corporate training initiatives.
- Conducted needs assessments to identify skill gaps in the workforce.
- Designed and delivered presentations, workshops, and webinars on various topics relevant to corporate training.
Education
Ed.S - Education Specialist: Curriculum Instruction
Liberty University
10.2016
Master of Arts - Human Services: Executive Leadership
Liberty University
05.2012
B.S - Management: Business Administration
Kaplan University
10.2010
A.A.S - Business Systems Administration: Computer and Information Science
ECPI College of Technology
05.2008
Skills
- Efficient Financial and Operations Management
- Successful Project Management/Implementation
- Budget Development and Monitoring
- Interdisciplinary Collaboration
- Database Systems Management
- Online/Virtual Education Manager
- Resourceful and Excellent Problem-Solving
- State and Federal Compliance Monitoring/Reporting
Certification
- LERN Diversity Advisory Member (2022)
- Certified Program Planner (CPP) (2021)
- Microsoft Excel 2019/Office 365 (2021)
- DEI Committee Member (2020-present)
- Leadership Berkeley Graduate (2022)
- Train the Trainer (2001, 2014)
- WV Long Term Substitute Permit (Endorsements: Counselor, Business Math, Business Education, Elementary Education)
Timeline
Career Exploration and Job Placement Specialist
Blue Ridge Community & Technical College
07.2022 - 02.2024
Career Advancement Business Operations Manager
Blue Ridge Community & Technical College
08.2020 - Current
Workforce Student Success Programs Coordinator
Blue Ridge Community and Technical College
08.2020 - 07.2022
Elementary, Middle and High School Teacher
Hampshire County Schools/Homeschool Educator
08.2014 - 05.2022
SAP Corporate Trainer/Shift Resource
E.I. DuPont de Nemours Inc
02.1993 - 08.2003
Ed.S - Education Specialist: Curriculum Instruction
Liberty University
Master of Arts - Human Services: Executive Leadership
Liberty University
B.S - Management: Business Administration
Kaplan University
A.A.S - Business Systems Administration: Computer and Information Science
ECPI College of Technology
- LERN Diversity Advisory Member (2022)
- Certified Program Planner (CPP) (2021)
- Microsoft Excel 2019/Office 365 (2021)
- DEI Committee Member (2020-present)
- Leadership Berkeley Graduate (2022)
- Train the Trainer (2001, 2014)
- WV Long Term Substitute Permit (Endorsements: Counselor, Business Math, Business Education, Elementary Education)
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