Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
AssistantManager
Sheria Patterson

Sheria Patterson

Administrative Assistant
Torrance,CA

Summary

Successful office professional with +10 years of office experience. Utilized various software programs, including Microsoft Office, Outlook, and Zoom, with a willingness to learn and grow. Maximize patience, flexibility, empathy, adaptability, time management, and conflict resolution.

Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. A track record of effective communication and multitasking to meet diverse administrative needs. Currently seeking a remote career because I am enrolled in CSUDH.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

11
11
years of professional experience
1
1
Certification
5
5
years of post-secondary education

Work History

Administrative Assistant

Alliance Human Services Inc.
11.2017 - 08.2019
  • Answering phones, filing, and reviewing and handling employee timesheets
  • Take staff minutes notes, order supplies, and make flyers for special events
  • Successfully made sure the files had everything needed in case of audit
  • Administered daily tasks with a friendly demeanor to staff and visitors
  • Remote/Hybrid

Medical Assistant

Torrance Memorial Hospital, Burn and Wound Clinic
04.2015 - 07.2017
  • Check patients’ vitals, prepare patients for exams, help physicians with patients’ exams and procedures, and remove sutures and bandages
  • Maintain inventory of medical and office supplies, refill bandages and things needed for the following day, reorder medications to be filled, and schedule the patient for the next appointment
  • Call insurance companies, apply casts to patients, complete filing, and answer phones
  • Temporary

Medical Assistant

Dr. Aruna Ramayya (private practice)
01.2009 - 01.2013
  • Performed administrative office duties, answering phones, filing, and checking in patients
  • Administered injections, venipuncture, pregnancy tests, and EKGs
  • Managed phone calls to the pharmacy to call in patients’ medication

Education

Medical Assisting and Medical Billing

Oxman College
Los Angeles, CA
03.2007 - 05.2008

Master's degree - Psychology

CSUDH
04.2025

Associate of Arts - Psychology

Los Angeles Harbor College
Wilmington
08.2020 - 06.2023

Skills

  • Interpersonal Skills
  • Data Entry
  • Team Liaison
  • Professionalism
  • Attention to Detail
  • Efficient
  • Competent
  • Office administration
  • Computer skills
  • Data entry
  • Customer service
  • Payroll
  • Telehealth
  • Microsoft Office
  • Medical Assistant

Accomplishments

  • Completed payroll for staff of three different locations direct reports.
  • Awarded "Employee of the Month" for delivering outstanding administrative support.
  • Inventory Management - Managed inventory and office budgeting for supplies for busy office of 10 employees.
  • Scheduling - Communicated with patients through phone, fax, email, and in person to schedule appointments and answer inquiries.
  • Technology Proficient - Developed a strong knowledge of hardware and software while keeping abreast of new applications that increased efficiency and productivity for management and clients.
  • Data Entry - Reviewed and updated client correspondence files and scheduling database.

Certification

  • CAP - Certified Administrative Professional

Languages

English
Full Professional

Timeline

Associate of Arts - Psychology

Los Angeles Harbor College
08.2020 - 06.2023

Administrative Assistant

Alliance Human Services Inc.
11.2017 - 08.2019

Medical Assistant

Torrance Memorial Hospital, Burn and Wound Clinic
04.2015 - 07.2017

Medical Assistant

Dr. Aruna Ramayya (private practice)
01.2009 - 01.2013

Medical Assisting and Medical Billing

Oxman College
03.2007 - 05.2008

Master's degree - Psychology

CSUDH