Sheria Talton

Compassionate and detail-oriented healthcare professional with a strong background in both direct patient care and administrative operations. Over 5 years of hands-on experience supporting clinical teams, ensuring high-quality patient care, and maintaining compliance with healthcare regulations. Skilled in managing patient records, coordinating schedules, and facilitating communication between departments to optimize workflow and patient satisfaction. Adept at using Customer Relationship Management (CRM) systems, supporting billing and coding processes, and maintaining confidentiality in line with HIPAA standards. Proven ability to work collaboratively across multidisciplinary teams while delivering excellent service in fast-paced environments. Passionate about improving healthcare delivery and enhancing the patient experience through efficient and empathetic support.

Highly-trained individual and skilled communicator effectively interacts with patients, staff and other healthcare professionals. Remarkable background in scheduling appointments, processing referrals and providing diagnosis and treatment plans to patients. Strong knowledge of medical terminology and HIPAA regulations.

Courteous candidate with evidence of experience providing quality patient care and administrative services. Proven track record of success in streamlining operations, developing protocols, and improving patient outcomes. Strong commitment to exemplary customer service and maximizing patient safety and satisfaction.

Patient-focused Patient Safety Associate Team Leader brings extensive experience in medical office management, supporting physicians, nurses, and other healthcare staff. Well-versed in medical coding, billing procedures, and patient record-keeping. Knowledgeable of the latest regulations and standards in the healthcare industry.

Courteous candidate with evidence of experience providing quality patient care and administrative services. Proven track record of success in streamlining operations, developing protocols and improving patient outcomes. Strong commitment to exemplary customer service and maximizing patient safety and satisfaction.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

• Achieved CPI certification by completing written and hands-on training in dangerous situations and managing behaviors with accuracy and efficiency.

• Certified Crisis Prevention Institute, Inova - 1 year