Summary
Overview
Work History
Education
Skills
Languages
References
Quote
Work Preference
Timeline
SoftwareEngineer

Sherica Taylor

Monroeville

Summary

Experienced healthcare provider with a decade of expertise in patient care and administrative functions. Skilled in maintaining organization and efficiency in fast-paced settings while prioritizing patient needs. Demonstrated ability to deliver outstanding customer service and make informed decisions. Known for a proactive approach and strong commitment to healthcare excellence.

Overview

19
19
years of professional experience

Work History

Administrative Assistant

Monroe Board of Education
Monroeville
08.2024 - Current
  • Facilitated screening of phone calls and emails for executives, redirecting inquiries as needed.
  • Managed reconciliation of receipts and submission of reimbursement requests for executive expenses.
  • Ensured confidentiality of sensitive information while maintaining data integrity.
  • Promptly responded to client inquiries, routing them to appropriate team members.
  • Acted as primary contact for visitors, providing professional greetings and assistance.
  • Organized appointment scheduling, meetings, and travel arrangements for executives.
  • Streamlined office workflows through the implementation of standardized processes.
  • Exhibited proficiency in Microsoft Office Suite for document management and reporting.

Unit Secretary (LTC)

Crowne Health Care
Baldwin
08.2023 - 08.2024
  • Managed patient records to support clinical accuracy and compliance.
  • Coordinated scheduling and confirmation of medical appointments for improved access.
  • Directed incoming phone calls to appropriate departments, facilitating effective communication.
  • Ensured understanding of physician orders for precise execution of treatment plans.
  • Executed ICD coding and confirmed insurance details for efficient billing processes.
  • Compiled, prepared, and typed reports to assist in decision-making.
  • Organized office documents and maintained inventory of supplies for smooth operations.
  • Communicated effectively while multitasking in a fast-paced environment.

Social Services/Admissions Coordinator (LTC)

Twin Oaks Health & Rehab
Mobile
09.2020 - 08.2023
  • Managed insurance verification processes for Medicare, Medicaid, HMO plans, and VA benefits.
  • Updated MDS assessments to maintain compliance and accuracy.
  • Worked with families to collect data and enhance chart updates.
  • Coordinated all aspects of admissions operations within nursing home environment.
  • Oversaw inpatient and outpatient functions, including bedtime assignments and patient contracts.
  • Maintained Excel spreadsheets for tracking insurance benefits verification.
  • Liaised with hospitals, hospice, and home health agencies on patient referrals.
  • Delivered customer service support while ensuring adherence to HIPAA regulations.

Certified Medical Assistant

Mary Washington Pediatrics
Fredericksburg
02.2017 - 03.2020
  • Educated patients on preventive care regarding diet, exercise, and medication compliance.
  • Administered treatments including injections, immunizations, and wound care as directed by physicians.
  • Assisted healthcare professionals with patient examinations, vital sign assessments, and record management.
  • Performed routine laboratory tests while preparing specimens for further analysis.
  • Acquired insurance authorizations for medications or treatments for financially challenged patients.
  • Handled patient payments using cash registers and computerized systems accurately.
  • Maintained clean examination rooms by ensuring proper supply levels and waste disposal practices.

Certified Medical Assistant

Public Partnerships
Culpeper
09.2006 - 03.2017
  • Verified insurance coverage for Medicare, Medicaid, and HMO plans efficiently.
  • Communicated with families regarding patient care needs and coordinated follow-up services.
  • Scheduled appointments to enhance operational efficiency in clinical environment.
  • Accurately documented height, weight, and blood pressure measurements.
  • Administered hearing and vision tests as well as venipuncture and injections.
  • Supported physicians in medical procedures, preparing necessary referrals and prescriptions.
  • Ensured organization of patient records alongside maintaining clean exam rooms.

Education

Technical - Certified Medical Assistant

Fortis College
Mobile, AL
01.2005

High school diploma -

Faith Christian Academy
Thomasville, AL
05.2004

Skills

  • Leadership and triage management
  • Injection delivery expertise
  • Medicare administration skills
  • Client relationship management
  • Quality auditing practices
  • Healthcare office experience
  • Event marketing execution
  • Proficient in Microsoft Word and Excel
  • Patient care coordination
  • Cobra benefits knowledge
  • EHR/EMR system navigation
  • Scheduling for medical appointments
  • Insurance verification expertise
  • ICD-10 proficiency
  • Epic system usage experience
  • Receptionist duties in healthcare settings
  • Strong organizational skills in healthcare environments
  • Billing and coding for medical services
  • Patient evaluation methods
  • Development of care plans for patients
  • effective medical record handling practices
  • effective HIPAA adherence and confidentiality measures
  • drug administration expertise

Languages

English
Native/ Bilingual

References

References available upon request.

Quote

There are no secrets to success. It is the result of preparation, hard work, and learning from failure.
Colin Powell

Work Preference

Work Type

Part TimeFull Time

Work Location

RemoteHybrid

Timeline

Administrative Assistant

Monroe Board of Education
08.2024 - Current

Unit Secretary (LTC)

Crowne Health Care
08.2023 - 08.2024

Social Services/Admissions Coordinator (LTC)

Twin Oaks Health & Rehab
09.2020 - 08.2023

Certified Medical Assistant

Mary Washington Pediatrics
02.2017 - 03.2020

Certified Medical Assistant

Public Partnerships
09.2006 - 03.2017

Technical - Certified Medical Assistant

Fortis College

High school diploma -

Faith Christian Academy

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