Reliable and dynamic Service Associate with a 10 year background in sales,merchandising and customer service. Dependable and an analytical thinker. Track record of consistently exceeding company's objectives to secure customer satisfaction. Strong sense of professional responsibility.
Hi, I’m
Sherice Rhodes-Huggins
Gaston,SC
Summary
Overview
11
years of professional experience
Work History
Lowe's
Merchandising Service Associate
09.2021 - Current
Job overview
- Completed assigned merchandising tasks and reported completion details accurately.
- Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
- Identified and resolved signage and display issues; ordered replacements as per MST standards.
- Performed price updates and ensured label accuracy across all departments.
- Prepared merchandise for sales floor by pricing or tagging.
- Operated store equipment, including handheld devices and intercom systems.
- Provided informal leadership by training peers and supporting management initiatives.
- Developed merchandising strategy to efficiently move overstock.
- Upheld consistent presentation standards to advantageously use visual merchandising and increase sales.
- Maintained and upheld merchandising philosophy and signage standards.
- Maintained understanding of current inventory, merchandising and in-store placement to inform sales strategy.
- Arranged product displays and sales signs according to merchandising standards.
- Applied merchandising and housekeeping procedures, adhering to corporate, and brand standards.
Office Depot / OfficeMax
Sales Advisor
08.2014 - 09.2021
Job overview
- Delivered exceptional customer service across cashiering, logistics, and stocking functions.
- Executed merchandising updates and implemented planograms and price changes.
- Investigated and resolved low inventory issues; supported freight organization.
- Promoted technology, furniture, and print solutions to meet customer needs.
- Supported loss prevention efforts and ensured compliance with company policies.
- Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
- Increased sales by offering advice on purchases and promoting additional products.
- Stayed current on company offerings and industry trends.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Trained new employees on customer service, money handling and organizing strategies.
- Contributed to team objectives in fast-paced environment.
Foot Locker
Sales Associate
09.2016 - 07.2017
Job overview
- Engaged with customers and recommended products aligned with their needs.
- Handled transactions, maintained inventory, and supported backroom operations.
- Met personal productivity goals and stayed current on product trends.
- Engaged with customers to build rapport and loyalty.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Solved customer challenges by offering relevant products and services.
- Answered customer questions about sizing, accessories, and merchandise care.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Managed returns, exchanges and refunds in accordance with store policy.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Recommended complementary purchases to customers, increasing revenue.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
Ultimate Medical AcademyTampa, FL
A.S. from Medical Administrative Assistant
University Overview
Orangeburg Wilkinson High Orangeburg, SC
High School Diploma
06-2009
University Overview
Skills
- Customer service expertise
- Merchandising expertise
- Retail software proficiency
- Team collaboration skills
- Analytical problem-solving
- Integrated technology and print solutions
- Collaborative teamwork
- Exceptional customer service
- POS system management
- Point of sale expertise
- Stock replenishment
- Cross-selling and upselling
- Sales experience
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Merchandising Service Associate
Lowe's
09.2021 - Current
Sales Associate
Foot Locker
09.2016 - 07.2017
Sales Advisor
Office Depot / OfficeMax
08.2014 - 09.2021
Ultimate Medical Academy
A.S. from Medical Administrative Assistant
Orangeburg Wilkinson High
High School Diploma
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