Sherida Smith
Chattahoochee,TN
Summary
Dedicated professional with robust blood draw techniques and insurance verification skills. Committed to enhancing patient care coordination and delivering exceptional customer service.
Overview
5
5
years of professional experience
Work History
Patient Services Floater III
Quest Diagnostics
Chattanooga, Tennessee
07.2021 - Current
- Conducted blood draws for diverse demographics, including children, young adults, and geriatric patients.
- Handled billing and insurance verification, streamlining patient service processes.
Covered scheduled off shifts, ensuring timely patient support and continuity of care.
Collaborated with team to resolve issues, improving overall service delivery.
Traveled to multiple states to provide operational support to supervisors.
Education
Certified of phlebotomy - Certified Phlebotomist
Academy Allied Health
Chattanooga, TN05-2004
Skills
- Vital signs monitoring
- Patient intake processing
- Patient care coordination
- Health information management
- Customer service
- Blood draw techniques
- Patient billing
- Problem solving
- Adaptability under pressure
- Team building
Timeline
Patient Services Floater III
Quest Diagnostics
07.2021 - Current
Certified of phlebotomy - Certified Phlebotomist
Academy Allied Health