Sheridan Cantwell
Harlingen,TX
Summary
Dynamic RN Case Manager with expertise in chronic disease management and care coordination at Valley Baptist Medical Center. Successfully reduced hospital readmission rates by leveraging strong clinical judgment and multidisciplinary collaboration. Proven ability to foster resilience and trust among patients and families, ensuring optimal outcomes and compliance with healthcare regulations.
Overview
16
16
years of professional experience
Work History
RN Case Manager
Valley Baptist Medical Center
06.2019 - Current
- Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
- Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.
Nurse Manager
Origins Behavioral Healthcare LLC
07.2018 - 04.2019
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Conducted performance evaluations and provided constructive feedback to support professional growth of nursing staff members.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Managed budgets and controlled costs, achieving financial targets without compromising patient care quality.
- Ensured regulatory compliance by maintaining accurate records and staying up-to-date on industry standards.
- Served as a key point of contact between nursing staff, physicians, administration, and other healthcare professionals.
- Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
- Managed nursing staff of 25 activities in male and female residential campuses-by providing comprehensive nursing guidance and maintaining outstanding patient satisfaction and care standards.
Hospice
Hospice Plus, Silverado Hospice, Dignity Hospice, Elysian Hospice
03.2010 - 05.2018
- RN Case Manager - managed case load of 25-30 patients in home, skilled nursing facility or acute care settings. Direct bedside care, coordination of patient care with interdisciplinary team. Admissions and evaluation of potential patient
- Clinical Manager - coordinated team assignments, managed work flow of admissions and patient care, oversite of Interdisciplinary Team meetings.
- Director of Nursing - managed Nursing and Ceritifed Nursing Team for all aspect of coordinated patient care and ensured compliance with CoPs in accordance wiht Medicare guidelines.
Education
Associate of Science - Nursing
El Centro Community College
Dallas, TexasBachelor of Arts - Social Anthroplogy And Mass Communications
York University
Toronto, Ontario Skills
- Chronic disease management
- Discharge planning
- HIPAA compliance
- Multidisciplinary approach
- Care coordination
- Utilization review
- Clinical assessment
- Medication management
- Palliative care
- Healthcare regulations
- Case management
- Strong clinical judgment
Languages
Spanish
Limited Working
French
Native or Bilingual
Timeline
RN Case Manager
Valley Baptist Medical Center
06.2019 - Current
Nurse Manager
Origins Behavioral Healthcare LLC
07.2018 - 04.2019
Hospice
Hospice Plus, Silverado Hospice, Dignity Hospice, Elysian Hospice
03.2010 - 05.2018
Associate of Science - Nursing
El Centro Community College
Bachelor of Arts - Social Anthroplogy And Mass Communications
York University
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