Sheridan Fulkerson
Fordsville,KY
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
6
6
years of professional experience
Work History
Store Manager
Valor Oil - Hop Shop Lewisport
02.2024 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Rotated merchandise and displays to feature new products and promotions.
- Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Organized and detail-oriented with a strong work ethic.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Bus Driver
Hancock County Public Schools
08.2018 - 02.2024
- Communicated information to parents to promote good communication and transparency.
- Ensured proper bus equipment functionality through regular checks of lights, signals, mirrors, brakes, tires, and other essential components.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Participated in ongoing training programs to maintain up-to-date knowledge of industry best practices and safety regulations.
- Assisted in emergency preparedness drills, demonstrating appropriate evacuation procedures to students and staff members.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Increased overall student satisfaction by attending to individual needs and addressing any concerns expressed during transportation experiences.
- Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.
- Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
Education
Associate of Applied Science - Business Management
Owensboro Community And Technical College
Owensboro, KY12-2023
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Training and mentoring
- Team leadership
- Friendly and positive
- Outstanding communication skills
- Shift scheduling
- Employee training
- Recruitment and hiring
- Team building and leadership
- Operations management
- Employee scheduling
- Documentation and reporting
- Relationship building and management
- Performance reviews
Timeline
Store Manager
Valor Oil - Hop Shop Lewisport
02.2024 - Current
Bus Driver
Hancock County Public Schools
08.2018 - 02.2024
Associate of Applied Science - Business Management
Owensboro Community And Technical College
Similar Profiles
Tyler GarciaTyler Garcia
Lot Technician at Valor Oil / Hop ShopsLot Technician at Valor Oil / Hop Shops
Jesse PerdomoJesse Perdomo
Assistant Store Manager at Valor OilAssistant Store Manager at Valor Oil
Kassi TaylorKassi Taylor
Server at Hop Bop Noodle ShopServer at Hop Bop Noodle Shop