Summary
Overview
Work History
Education
Skills
Other Experience
References
Timeline
Generic

Sherie Bingham

Knoxville,TN

Summary

Skilled in bookkeeping and vendor relationship management, I boosted invoice processing efficiency by 30% at Northern Rock LLC. Leveraging QuickBooks expertise and a proactive approach, I excelled in accounts payable, ensuring accurate statement reviews and fostering strong vendor ties. My dedication to detail and effective communication underpins my track record of success.

Overview

28
28
years of professional experience

Work History

Accounts Payable Clerk

Northern Rock LLC
Atlanta, GA
09.2023 - 10.2024
  • Reconciled monthly statements and transactions to keep records accurate and current.
  • Researched and responded to inquiries from vendors regarding invoice status or payment issues.
  • Matched orders with invoices and recorded required information.
  • Verified accuracy of coding on invoices prior to processing payments.
  • Handled high-volume invoice processing with minimal supervision.
  • Verified vendor accounts by reconciling monthly statements and related transactions.
  • Reconciled vendor statements, investigated and resolved discrepancies.
  • Checked postings and documents for correctness, accuracy and proper coding.
  • Processed invoices and payments in accordance with company policies and procedures.

Office Assistant

National Automotive and Service Center
Knoxville, TN
10.2005 - 09.2023
  • Copied, sorted and filed records of office activities and business transactions.
  • Completed and mailed contracts, invoices or checks.
  • Answered and directed phone calls to appropriate staff members.
  • Provided customer service, addressing inquiries and resolving issues promptly.
  • Assisted in onboarding new employees by providing orientation materials and training resources.
  • Maintained and updated filing, inventory and database systems, manually or using computer.
  • Managed inventory of office supplies and placed orders when needed.
  • Monitored office supplies inventory and placed orders when necessary.
  • Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
  • Developed organizational filing systems for confidential customer records and reports.
  • Assisted in the onboarding process for new hires by preparing workspaces and materials.
  • Collected, counted and disbursed money to complete basic bookkeeping and banking transactions.
  • Supported bookkeeping tasks such as invoicing and expense tracking.
  • Opened, sorted and routed incoming mail and prepared outgoing mail.
  • Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
  • Inventoried and ordered materials, supplies and services.
  • Monitored office supply stock levels and placed timely orders for replenishment.
  • Handled incoming and outgoing mail and packages, including preparation for shipping.
  • Communicated with customers, employees and vendors to answer questions and address complaints.
  • Utilized office equipment such as printers, copiers, and fax machines efficiently.
  • Delivered messages and ran errands.
  • Maintained filing systems, both electronic and physical, for easy document retrieval.
  • Ordered office supplies and managed inventory to ensure a well-stocked office.
  • Performed data entry tasks into various computer systems accurately and efficiently.
  • Greeted visitors in a professional manner and provided assistance when necessary.
  • Managed daily office operations and maintained a clean and efficient workspace.
  • Assisted with special projects as needed by researching information on the internet or through other sources.
  • Conducted data entry tasks with a high level of accuracy and efficiency.
  • Greeted visitors, determined their needs and directed them to the appropriate personnel.
  • Reviewed files, records and other documents to obtain information or respond to requests.
  • Answered telephones, directed calls, and took messages.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Warehouse Returns Supervisor

O'Reilly's Auto Parts
Knoxville, TN
02.1997 - 08.2005
  • Read orders to obtain item numbers and located merchandise in bins or on shelves.
  • Inspected returned items to identify damage or defects, documenting information in database.
  • Trained, managed and motivated employees to promote professional skill development.
  • Ensured compliance with company policies regarding returns and exchanges.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Monitored customer feedback related to the return process.
  • Worked with team members to facilitate efficient returns and provide outstanding customer service.
  • Provided customer service in resolving return issues or disputes.
  • Collaborated with other departments on projects related to returns.
  • Maintained accurate documentation of all returned items and transactions.
  • Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
  • Delegated work to staff, setting priorities and goals.
  • Exercised safety precautions to prevent injury or damage to products and equipment.
  • Assigned daily tasks to returns clerks and monitored their progress.
  • Responded to customer inquiries and delivered appropriate information after carefully researching issues.
  • Processed merchandise returns and exchanges.
  • Reported discrepancies or product damages to maintain accuracy and efficiency goals.
  • Directed and supervised staff performance.
  • Managed daily operations, client relations and IT.
  • Responded promptly to customer inquiries regarding return status.
  • Created reports on returned merchandise trends for management review.
  • Handled merchandise returns and exchanges, verifying eligibility of items and customers by examining pieces and receipts.
  • Tracked returned items and updated inventory records accordingly.
  • Leveraged equipment to unload, move and store returned items in designated areas.
  • Cleaned and disposed of boxes and packing material to maintain general housekeeping.
  • Collaborated with company departments to guarantee cohesive branding and strategic product placement.
  • Operated warehouse equipment to unload, move and store returned items in designated areas.
  • Triaged products for functionality and assessed visible conditions to determine resale eligibility.
  • Attached identifying tags to track returned items and put back into stock.
  • Investigated discrepancies between store inventory and customer returns.
  • Checked packaging to verify good quality, no damage and acceptable appearance.
  • Supervised successful, well-supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections.
  • Performed data entry of return information into the company system.
  • Coordinated with warehouse staff to ensure timely processing of returns.
  • Conducted regular training sessions with staff on return procedures.
  • Attached identifying tags to track returned items and put back into re-saleable stock.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Identified opportunities to improve efficiency in processing returns.
  • Input clear customer account notes in internal computer systems to document return reasons.
  • Evaluated staffing needs in order to meet peak return periods.
  • Researched product availability for customers returning items for exchange.
  • Processed refunds and credits according to established guidelines.
  • Researched out-of-stock items to find additional inventory in other store locations.
  • Maintained updated knowledge through continuing education and advanced training.
  • Identified needs of customers promptly and efficiently.
  • Operated a variety of machinery and tools safely and efficiently.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Updated and maintained databases with current information.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Education

GED -

Loudon High School
Loudon, TN
01-1987

Skills

  • Bookkeeping
  • Data entry
  • Accounts payable
  • Statement review
  • Purchase order management
  • Account reconciliation
  • Vendor invoice processing
  • Accounts payable software
  • Vendor relationship management
  • Invoice processing
  • Quickbooks

Other Experience

Warehouse as a picker / packer at (O'Reilly's) pulling parts.

Worked on assembly lines that required production. (Overhead Doors) Making tractor trailer flooring.

B&B House cleaning.

Cashier at Convenient stores.

You train me and I can do it !

References

References available upon request.

Timeline

Accounts Payable Clerk

Northern Rock LLC
09.2023 - 10.2024

Office Assistant

National Automotive and Service Center
10.2005 - 09.2023

Warehouse Returns Supervisor

O'Reilly's Auto Parts
02.1997 - 08.2005

GED -

Loudon High School

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Sherie Bingham