Sherie Ingram
Philadelphia,Pa
Summary
Professional with background in administrative support, known for high standards and results-driven approach. History of optimizing office operations and contributing to team success. Reliable and adaptable, consistently meeting changing needs. Skilled in organization, communication, and multitasking.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Care Manager/L.E.M Assistant
Sunrise Senior Living
02.2015 - 08.2020
- Organizing a successful charity event
- Support residents in meeting their essential daily needs
- Facilitate walking and engage in light exercise
- Accompany individuals to religious services or events
- Encourage residents to participate in life skills and activities
Call Center Associate
Mount Aloysius College
01.2013 - 05.2014
- Updated the database by entering relevant information
- Responded to customer inquiries through phone and email
- Supplied customers with information about products and services
- Conducted follow-up calls to customers when needed
- Addressed telephone complaints using established scripts and procedures
Assistant Manager
Church’s Chicken
04.2010 - 05.2012
- Provided customer service
- Trained new associates on how to complete sales and run orders
- Resolve customer complaints
- Responsible for opening and closing business duties
- Manage and oversee the daily tasks of 3-5 employees
- Maintain clean and orderly checkout areas
- Ensured facility was properly maintained and up to code
Education
Mount Aloysius College
Cresson, PennsylvaniaSkills
- Fast Learner
- Time Management
- Computer Skills
- Team Collaboration
- Data Entry
- Workload Management
- Schedule Coordination
- Event Planning
- Calendar Management
- Call reception
- Positive and professional
Certification
CPR, 05/20
Collegiate Activities
- Participant in annual 'Making Strides towards a Cure'.
- Volunteer for Senate Campaign, Winter 2009.
- Active participant in Red Cross annual blood drive.
- Participant in semi-annual neighborhood clean-up on major holidays.
References
Available Upon Request
Medical Assistant Internship
09/14, 05/15, Managed insurance billing and office finances., Prepared patients for medical examinations., Collected blood samples, administered injectable medications, and handled urine specimens., Scheduled appointments, answered phone messages, and filed patient charts., Addressed and resolved patient complaints., Ensured work areas were clean and organized.
Timeline
Care Manager/L.E.M Assistant
Sunrise Senior Living
02.2015 - 08.2020
Call Center Associate
Mount Aloysius College
01.2013 - 05.2014
Assistant Manager
Church’s Chicken
04.2010 - 05.2012
Mount Aloysius College
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