SHERIE JACKSON

• Demonstrated strong attention to detail and organizational skills in managing a high volume of referrals while maintaining exceptional levels of patient care.
• Scheduled appointments with specialists on behalf of clients.
• Maintained a high level of accuracy in referral documentation, ensuring smooth transitions between healthcare providers.
• Processed referral requests from patients, doctors and other health care professionals.
• Called insurance companies to get precertification and other benefits information on behalf of patients.
• Kept healthcare providers informed of referral status updates, promoting optimal continuity of care throughout the referral process.
• Assisted with completion of referral forms and verified data accuracy and completion

Assist Medicare and Commercially insured patients in the Emergency Department with follow-up care by verifying and arranging appointments in the ED.

Communicate on behalf of patient with UF Health Providers if patient is already within the UF network.

Inform and help direct patients to additional UF services beyond those directly related to current visit needs.

Intercede on the patient's behalf as necessary to arrange for special services such as interpreters for both the hearing impaired as well as those with language barriers and other special services.

Assist with identification of patient's PCP.

Help assist uninsured patients with UF Health Financial Assistance Program and other resources.

• Improved communication among healthcare providers, streamlining the coordination of services for patients.

Assist in Registering and Scheduling patients for large physicians office.

Answering and routing calls to appropriate area(s) within office

Receive and Process incoming faxes in office to appropriate areas of office

Primary Scheduler for office for Urgent and Overbook appointments

Fax and Process incoming Medical Record Request for office to external offices

Type/Mail Out Lab Results to patients

Reschedule patient s as needed

Scan records in EMR Epic system as needed

Schedule patients from external referrals

• Copied medical records and performed various clerical tasks as required.
• Audited and reviewed patient information via EMR management to verify accuracy and completeness.
• Organized medical record copy and chart requests to complete EHR quality maintenance procedures.
• Organized medical records through diverse systems of classification, storage retrieval and indexing.
• Located, retrieved, sent and scanned medical record data.
• Accurately scanned, indexed and inputted documents into electronic health record system.
• Accurately pulled patient records for upcoming appointments and procedures, typically within 24-hour period.
• Interacted and communicated easily with department personnel and public.
• Verified accuracy and overall completeness of medical records by auditing and reviewing patient information.
• Reviewed medical records and data after locating, retrieving and sending it to appropriate places.
• Worked with professionals on scanning, coding and releasing information to departments.