SHERIFFA MCKENZIE
Bronx,NY
Summary
Experienced residential supervisor with 6 years in OPWDD environments, promoted from direct support professional to assistant resident manager. Skilled in overseeing staff, ensuring regulatory compliance, and managing incidents effectively. Strong capabilities in ISP implementation, documentation auditing, and coordinating services for individuals with intellectual and developmental disabilities.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant Resident Manager
AMICS Group Home
10.2024 - Current
- Supervise Direct Support Professionals and ensure adequate staffing coverage
- Implement ISPs, behavior support plans, and daily programming
- Audit documentation for accuracy and compliance with OPWDD standards
- Coordinate staff schedules and manage call-outs
- Train employees on documentation, safeguarding, and resident rights
- Communicate with nurses and interdisciplinary team regarding resident status
- Oversee safe operation of residence and regulatory readiness
- Review incidents and ensure timely reporting and follow-up
Direct Support Professional
AMICS Group Home
10.2019 - 10.2024
- Assisted individuals with ADLs including bathing, dressing, grooming, feeding, and hygiene
- Supported community participation and independence skill development
- Completed daily documentation and reported behavioral or medical changes
- Monitored and recorded vital signs
- Maintained structured and safe living environment
- Provided emotional support and comfort care
Certified Nursing Assistant / DSP
United Staffing Solutions
07.2017 - 10.2019
- Assisted residents with mobility and personal care needs
- Maintained accurate records and communicated concerns to nursing staff
- Monitored vital signs and observed condition changes
- Supported hospice and comfort care services
Education
Bachelor Degree - Health Care Administration
The College of Westchester
White Plains, NY02.2024
Associate Degree - Occupational Studies
The College of Westchester
White Plains, NY06.2022
Patient Care Technician Certification - undefined
Manhattan Institute
Manhattan, NY06.2018
Skills
OPWDD
ISP
Life Plan
Safeguarding
Incident Reporting (624)
Part 633 Regulations
SCIP-R
AMAP
CRP/First Aid
Behavioral Supports
Community Habilitation
Residential Habilitation
Documentation Review
Staff Supervision
Medication Administration
EMAR
Therap
TABS
Person-Centered Planning
ADLs
Compliance Audits
Quality Assurance
Staff supervision, coaching, and performance feedback
Schedule coordination and shift coverage management
Incident review, follow-up, and corrective action
Documentation auditing and regulatory readiness
Staff onboarding and competency training
Communication with families, nurses, clinicians, and management
Conflict resolution and team building
Oversight of daily residential operations and safety
Individualized Service Plan (ISP) implementation and monitoring
Safeguarding and resident rights protections
Behavioral observation and reporting changes in condition
Community integration and independence skill building
HIPAA confidentiality and infection control
Medical monitoring and vital signs documentation
Accurate daily notes and progress documentation
Certification
CPR
AMAP
SKIP
Timeline
Assistant Resident Manager
AMICS Group Home
10.2024 - Current
Direct Support Professional
AMICS Group Home
10.2019 - 10.2024
Certified Nursing Assistant / DSP
United Staffing Solutions
07.2017 - 10.2019
Associate Degree - Occupational Studies
The College of Westchester
Patient Care Technician Certification - undefined
Manhattan Institute
Bachelor Degree - Health Care Administration
The College of Westchester