Sheri Huckaby
Tupelo,MS
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
21
21
years of professional experience
Work History
Office Manager
Southland Body Shop
Oxford, MS
01.2013 - 02.2017
- Assisted with the preparation of budgets, forecasts and financial statements.
- Developed and implemented office policies and procedures.
- Maintained filing system for records, correspondence and other documents.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Processed payroll accurately ensuring all employees were paid on time.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Managed office inventory and placed new supply orders.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Administered payroll and maintained proper documentation of employee personnel.
- Reviewed files and records to obtain information and respond to requests.
- Managed office budget to handle inventory, postage and vendor services.
Pharmaceutical Sales Representative
SAJ Pharmaceuticals
Oxford, MS
08.1999 - 09.2012
- Created and maintained relationships with key stakeholders, including medical professionals, healthcare providers, and pharmaceutical distributors.
- Provided detailed product presentations to customers on a regular basis to promote products and services.
- Monitored competitor activities and provided competitive intelligence reports to management team.
- Maintained up-to-date knowledge of relevant industry trends and developments.
- Employed effective selling, listening and negotiation skills while communicating with customers.
- Assessed client needs and sold appropriate products.
- Responded to customer inquiries and resolved issues in a timely and professional manner.
- Cultivated and maintained relationships with healthcare professionals and key decision-makers to increase product awareness.
- Collaborated with marketing team to develop and implement promotional strategies and materials.
- Prepared and delivered weekly sales reports to management, highlighting achievements and challenges.
- Established and executed territory business plans to meet sales goals.
- Provided exceptional customer service and follow-up to ensure satisfaction and repeat business.
- Managed product inventory levels to ensure availability for prompt delivery to clients.
- Listened to customer needs to identify and recommend best products and services.
- Developed and maintained a thorough knowledge of all products and services offered.
- Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
- Secured long-term accounts by providing recommendations to promote brand effectiveness and product benefits.
- Networked to build client base and promote products to new and existing clients.
- Increased repeat business using great customer service, problem-solving and conflict resolution skills.
- Conducted market research to identify selling possibilities and evaluate customer needs.
- Identified new target markets for existing products and developed marketing plans for launching new products into the marketplace.
- Collaborated with cross-functional teams within the organization to develop innovative solutions for customers' needs.
- Attended trade shows and conferences related to the pharmaceutical industry as needed.
- Prepared weekly reports outlining sales performance against targets for senior management review.
- Tracked sales activity using CRM software tools and reported results on a daily basis.
- Developed creative ideas for increasing brand awareness through various channels such as social media or print advertising.
- Planned promotional events such as seminars or webinars focused on educating customers about our products and services.
- Educated clients on product benefits and provided demonstrations.
- Implemented and developed strategic business plans.
- Coordinated with medical and research staff to facilitate clinical studies and trials.
- Conducted detailed product presentations to medical staff, highlighting benefits and differentiators.
- Participated in regional and national conferences to stay informed on industry trends and network with professionals.
- Delivered product samples to healthcare professionals, ensuring compliance with regulatory standards.
- Utilized CRM software to track customer interactions, sales, and feedback.
- Achieved quarterly sales targets through effective territory management and strategic planning.
- Developed relationships with customers and presented promotions that increased shelf space, sales and profit.
- Negotiated and closed deals with minimal oversight.
- Analyzed sales performance and service feedback to drive organizational and operational changes for greater profitability.
- Cross-sold additional products and services to purchasing customers.
- Achieved sales goals, increasing revenue for top accounts and expanding personal sales portfolio.
- Improved profitability and developed pipeline leveraging multiple marketing channels and sales strategies.
- Addressed marketing needs of customers by creating and designing ads that promoted goods and services of advertisers.
Pharmacy Technician
Chaney's Pharmacy
Oxford, MS
07.1998 - 07.1999
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Managed filing of prescriptions, both electronically and manually.
- Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
- Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
- Verified accuracy of medication labels before they were dispensed to customers.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Received payment from customers and processed credit card transactions when necessary.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
- Restocked shelves with new supplies of medications as needed.
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
- Organized work areas so that everything was easily accessible when needed.
- Monitored inventory levels of commonly used drugs and placed orders when necessary.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Interpreted and processed medication orders under supervision of pharmacist.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
- Monitored prescription refill requests and communicated with patients regarding their status.
- Assisted pharmacists in filling prescription orders accurately and efficiently.
Pharmacy Technician
Super D Drugs
West Plains, MO
01.1996 - 05.1998
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Managed filing of prescriptions, both electronically and manually.
- Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
- Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
- Verified accuracy of medication labels before they were dispensed to customers.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Received payment from customers and processed credit card transactions when necessary.
- Restocked shelves with new supplies of medications as needed.
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
- Monitored inventory levels of commonly used drugs and placed orders when necessary.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Monitored prescription refill requests and communicated with patients regarding their status.
Education
Associate of Arts - Accounting And Finance
Northwest Community College
Oxford12-2019
High School Diploma -
West Plains High School
West Plains, MO05-1995
Some College (No Degree) - Pharmacy
University of Mississippi
University, MSSkills
- Staff Management
- Bookkeeping
- Vendor engagement
- Workforce Management
- Operations Management
- Billing
- Organizational Skills
- Financial Accounting
- Banking operations
- Excellent multi-tasking ability
- Paperwork Processing
- Customer Relations
- Multi-Task Management
- Coordination
- Active Listening
References
References available upon request.
Timeline
Office Manager
Southland Body Shop
01.2013 - 02.2017
Pharmaceutical Sales Representative
SAJ Pharmaceuticals
08.1999 - 09.2012
Pharmacy Technician
Chaney's Pharmacy
07.1998 - 07.1999
Pharmacy Technician
Super D Drugs
01.1996 - 05.1998
Associate of Arts - Accounting And Finance
Northwest Community College
High School Diploma -
West Plains High School
Some College (No Degree) - Pharmacy
University of Mississippi
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