SHERIKA HAYWOOD
Rossville,GA
Summary
Results-driven machine operator with a strong work ethic and attention to detail. Proven ability to optimize workflows and enhance data accuracy.
Dynamic professional with extensive experience in machine operation and claims processing. Known for strong teamwork and problem-solving skills, contributing to operational efficiency and customer satisfaction.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Machine Operator
Opella
Chattanooga, TN
03.2021 - Current
- Operated machinery for production line efficiency and quality assurance.
- Conducted routine inspections to ensure equipment functionality and safety compliance.
- Trained new operators on machine operation and safety protocols.
- Collaborated with team members to optimize workflow and reduce downtime.
- Assisted in troubleshooting mechanical issues to minimize disruption in operations.
- Implemented process improvements leading to increased operational efficiency.
Claims Specialist
Health Insurance Company
Remote
02.2018 - 02.2025
- Analyzed and processed claims to ensure compliance with policy guidelines.
- Collaborated with healthcare providers to verify patient information and resolve discrepancies.
- Investigated claim disputes, gathering necessary documentation for resolution.
- Educated clients on policy coverage and claim submission processes, enhancing customer satisfaction.
Data Entry Clerk
Tmobile
Chattanooga, TN
05.2016 - 01.2021
- Processed high volumes of data entries with accuracy and speed.
- Maintained databases by updating records and ensuring data integrity.
- Utilized advanced Excel functions to streamline data management tasks.
- Collaborated with cross-functional teams to resolve data discrepancies.
- Completed data entry tasks with accuracy and efficiency.
Transportation Dispatcher
Southeasttrans
Chattanooga, TN
05.2013 - 01.2016
- Coordinated transportation schedules to optimize delivery efficiency and reduce delays.
- Monitored real-time vehicle locations using advanced tracking systems.
- Communicated with drivers to address route changes and resolve issues promptly.
- Developed operational procedures to enhance dispatch accuracy and reliability.
Education
GED -
Chattanooga State Community College
Chattanooga, TNSkills
- Strong work ethic
- Good communication
- Attention to detail
- Teamwork and collaboration
- Problem-solving
- Computer skills
- Data entry
- Microsoft Word
- Microsoft Excel
- Data accuracy
Certification
CPR
Timeline
Machine Operator
Opella
03.2021 - Current
Claims Specialist
Health Insurance Company
02.2018 - 02.2025
Data Entry Clerk
Tmobile
05.2016 - 01.2021
Transportation Dispatcher
Southeasttrans
05.2013 - 01.2016
GED -
Chattanooga State Community College