Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Sherilyn Favors

Augusta,GA

Summary

Professional Secretary with over 17 years of experience managing daily administrative support tasks and operations in plumbing industry. Well-organized, quick learner committed to delivering high-quality results. Adaptable and versatile worker providing excellent customer service within dynamic environments.

Hardworking Office Automation Clerk holding 17 years of experience in providing efficient office operations. Adept at gathering and organizing specifically requested data and converting documents into desired formats. In-depth knowledge of office automation procedures with solid external and internal communication skills.

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Talented Program Assistant with 17 years of experience supporting program leaders. Productive team player when supporting daily activities to enhance program. Expert at managing multiple tasks in busy environment.

Overview

29
29
years of professional experience

Work History

Secretary

Cut Rate Sewer And Drain
Augusta , GA
2004.03 - 2019.03
  • Reviewed and balanced daily bank deposits and deposit report.
  • Created and updated records and files to maintain document compliance.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Recorded and tracked operational expenses to identify and eliminate wasteful spending.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.

Teller/cashier

Check Exchange
Augusta , GA
2002.07 - 2016.05
  • Stocked supplies for customers and personal teller station.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Processed customer transactions promptly, minimizing wait times.
  • Recognized needs and referred to appropriate representative or line of business for cross-sell or service opportunities.
  • Counted, verified and handled bank deposits and armored car transactions.
  • Maintained friendly and professional customer interactions.
  • Calculated fees due, interest and change for customer transactions.
  • Received loan and utility payments, sending funds to correct destinations.
  • Established rapport with new clients to increase satisfaction and loyalty.

Education

Clerical

Augusta Technical College
Augusta, GA

General Studies

Hephzibah High School
Hephzibah, GA

Skills

  • Database and Client Management Systems
  • Appointment Coordination
  • Document and File Management
  • Resource Coordination and Allocation
  • Strong Organizational Skills
  • Multitasking and Time Management
  • Invoice Processing
  • Payroll Administration
  • Electronic and Paper Filing
  • Payroll Preparation
  • Office Supplies and Inventory
  • Employee Communications
  • Accounting and Bookkeeping
  • Appointment Organization
  • Reception Duties
  • Cash Drawer Management

Accomplishments

  • Achieved running a plumbing company by completing 17 years with accuracy and efficiency.
  • Collaborated with team of 7 in the development of building a business from ground up.
  • Supervised team of 7 staff members.

Timeline

Secretary

Cut Rate Sewer And Drain
2004.03 - 2019.03

Teller/cashier

Check Exchange
2002.07 - 2016.05

Clerical

Augusta Technical College

General Studies

Hephzibah High School
Sherilyn Favors