Sherima Wright
Goose Creek,SC
Summary
Administrative professional with strong communication skills and expertise in problem-solving and conflict resolution. Proven ability in resource allocation and schedule management, ensuring efficient operations in high-volume office environments. Detail-oriented and self-motivated, capable of managing clerical tasks independently or collaboratively. Experienced in customer relations, meeting coordination, and project management, delivering exceptional support with minimal oversight. Meticulous and systematic Administrative Assistant skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Skilled in oral and written communication, team leadership and relationship-building. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments. Experienced professional with a strong background in technology-related roles. Proficient in system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
13
13
years of professional experience
Work History
Staff Administrative Assistant
841st Transportation Battalion
North Charleston, SC
01.2025 - Current
- Monitored changes in policies and regulations from higher headquarters to assess impact on current practices.
- Advised FTS on military personnel inquiries, ensuring compliance with strength management procedures.
- Managed administrative operations for headquarters, supporting staff in planning and reporting activities.
- Researched and analyzed data to prepare reports and briefing materials using RLAS and DTS.
- Reviewed travel authorizations and vouchers as a Defense Travel System Reviewer to ensure accuracy.
- Processed military personnel action requests, including leaves, promotions, and awards using IPPS-A.
- Conducted inspections to enforce compliance with administrative and medical readiness standards.
- Coordinated unit training plans and resources, optimizing operational readiness for all personnel.
- Managed office correspondence and maintained organized filing systems.
- Assisted in preparing reports and presentations for departmental meetings.
- Utilized office software to create documents and spreadsheets efficiently.
- Organized events and training sessions for team members within the battalion.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Handled confidential documents in an organized fashion according to established protocol.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Managed database systems containing customer contact information.
- Conducted research on various topics as requested by management.
- Compiled data from various sources into organized reports for review by management team.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
Health Readiness Coordinator
1189th Transportation Surface Brigade
North Charleston, SC
09.2018 - 01.2025
- Oversaw implementation of new policies and directives from higher headquarters, assessing relevance to existing procedures.
- Coordinated project timelines and schedules for multiple departments effectively.
- Facilitated communication between team members and stakeholders consistently.
- Managed documentation and filing systems to ensure easy access to information.
- Organized training sessions and workshops for staff development initiatives.
- Managed day-to-day operations of the department including scheduling tasks and assigning duties.
- Facilitated communication between different departments in order to resolve issues quickly.
- Created and maintained accurate records of departmental activities, including budgets, personnel documents and project timelines.
- Implemented departmental policies and standards in conjunction with management to streamline internal processes.
- Researched and prepared reports required by management or governmental agencies.
- Recommended solutions related to staffing issues and proposed procedural changes to managers.
- Acted as primary resource for military personnel inquiries, ensuring compliance with strength management guidelines.
- Directed administrative functions within headquarters office, aiding in preparation of plans and reports.
- Utilized RLAS and DTS effectively for personnel data processing and travel itinerary management.
- Served as Defense Travel System Reviewer, auditing travel documents for compliance with regulations.
- Managed personnel actions using IPPS-A, facilitating timely processing of leave and promotion requests.
- Executed staff inspections to ensure compliance with operational readiness standards and administrative processes.
- Assisted units with USR data validation to optimize command visibility on unit deployment status.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Reviewed employees' work to check adherence to quality standards and proper procedures.
- Delegated work to staff, setting priorities and goals.
- Ensured compliance with company policies and procedures related to project management activities.
Billing Clerk
Hendrick Automotive Group
North Charleston, SC
11.2015 - 09.2017
- Ensured accurate billing for all sold new and used vehicles, calculating profits and commissions.
- Processed customer billing statements accurately and efficiently each month.
- Maintained billing records using dealership management software and systems.
- Assisted in training new staff on billing procedures and software usage.
- Collaborated with sales team to verify vehicle purchase details for accurate billing.
- Coordinated with finance department to streamline payment processing workflows.
- Performed filing duties including sorting incoming mail, maintaining filing system, and organizing documents.
- Performed data import, scanning, or manual keying processes to verify invoice accuracy.
- Prepared bills, invoices, and bank deposits as needed.
- Assisted with other administrative tasks as assigned.
- Managed all payments processing, invoicing and collections tasks.
- Reviewed customer files to make sure all documentation was complete and accurate.
- Generated monthly financial statements for customers.
- Developed processes to improve efficiency and accuracy of billing process.
- Submitted claims to insurance companies and researched and resolved denials and explanations of benefit rejections.
- Drove integrity of accounting information by recording, verifying and entering accounts payable and accounts receivable transactions.
- Reviewed data for deficiencies or errors to correct incompatibilities and review output.
- Collected, posted and managed patient account payments.
- Performed insurance verification, pre-certification and pre-authorization.
- Charged expenses to accounts and cost centers by analyzing invoice and expense reports.
- Executed account updates and noted account information in company data systems.
- Assessed billing statements for correct diagnostic codes and identified problems with coding.
- Investigated past due invoices and delinquent accounts to generate revenues and reduce number of unpaid and outstanding accounts.
- Created receiving reports and updated vendor balance sheets to record accounts payable.
- Input statement information, reconciled accounts and resolved discrepancies.
- Entered procedure codes, diagnosis codes and patient information into billing software to facilitate invoicing and account management.
- Computed credit terms, discounts and shipment charges for goods or services to complete billing documents.
- Reviewed legal claims for accuracy and issues.
- Participated in workshops, seminars, and training classes to gain stronger education in industry updates and federal regulations.
- Completed efficient drop and bulk filing to maintain well-organized and easily accessed systems
- Verified accuracy and integrity of motor vehicle and workers' compensation claims through careful research and analysis.
- Enforced compliance with organizational policies and federal requirements regarding confidentiality.
- Maintained historical records by microfilming and filing documents.
- Weighed envelopes containing statements to determine correct postage and affix postage.
- Reviewed engine assigned codes and modifiers to update and verify accuracy.
- Trained new team members on company policies and accounting systems to keep team operations productive and efficient.
- Provided prompt and accurate services through knowledge of government regulations, health benefits and healthcare terminology.
- Identified professional development opportunities and delivered comprehensive, standardized and hands-on training to new staff.
- Verified contract paperwork included correct customer and VIN information prior to lender submission.
- Confirmed appropriate sales tax collection based on vehicle delivery locations.
Billing Clerk
Baker Motor Company
Charleston, SC
01.2013 - 11.2015
- Processed paperwork from F&I Department, ensuring accurate tracking of vehicle sales and purchases.
- Prepared checks for payoffs, referrals, and refunds while finalizing deals for accounting.
- Submitted and monitored funding of bank contracts, adhering to financial standards.
- Executed title work according to DMV standards and state regulations for new and used vehicles.
- Managed new client accounts and maintained existing accounts, implementing necessary changes.
- Compiled administrative updates to Standard Operating Procedures for improved operational efficiency.
- Answered incoming calls, scheduled service appointments, and directed inquiries appropriately.
- Developed spreadsheets to enhance accuracy of daily sales and service call records.
- Maintained billing records using dealership management software and systems.
- Collaborated with sales team to verify vehicle purchase details for accurate billing.
- Resolved customer inquiries regarding billing discrepancies and payments promptly.
- Updated customer information in database to ensure data integrity and accuracy.
- Generated reports on billing activities for management review and analysis.
- Performed data import, scanning, or manual keying processes to verify invoice accuracy.
- Assisted with other administrative tasks as assigned.
- Prepared bills, invoices, and bank deposits as needed.
- Reviewed customer files to make sure all documentation was complete and accurate.
- Verified billing data with client contracts to ensure accuracy of invoicing.
- Developed processes to improve efficiency and accuracy of billing process.
- Processed and sent invoices, adjustments, and credit memos to customers.
- Checked figures, postings, and documents for accuracy.
- Researched and resolved discrepancies in payment processing.
- Drove integrity of accounting information by recording, verifying and entering accounts payable and accounts receivable transactions.
- Reviewed data for deficiencies or errors to correct incompatibilities and review output.
- Executed account updates and noted account information in company data systems.
- Assessed billing statements for correct diagnostic codes and identified problems with coding.
- Created receiving reports and updated vendor balance sheets to record accounts payable.
- Verified accuracy of information and resolved discrepancies with vendors before entering invoices for payment.
- Input statement information, reconciled accounts and resolved discrepancies.
- Entered procedure codes, diagnosis codes and patient information into billing software to facilitate invoicing and account management.
- Eliminated inaccuracies in accounts payable payments by verifying information prior to generating checks and electronic payment transfers.
- Gathered information to produce accounts payable reports for review.
- Computed credit terms, discounts and shipment charges for goods or services to complete billing documents.
- Participated in workshops, seminars, and training classes to gain stronger education in industry updates and federal regulations.
- Reviewed legal claims for accuracy and issues.
- Reconciled codes against services rendered.
- Completed efficient drop and bulk filing to maintain well-organized and easily accessed systems
- Verified accuracy and integrity of motor vehicle and workers' compensation claims through careful research and analysis.
- Maintained historical records by microfilming and filing documents.
- Enforced compliance with organizational policies and federal requirements regarding confidentiality.
- Identified professional development opportunities and delivered comprehensive, standardized and hands-on training to new staff.
- Provided prompt and accurate services through knowledge of government regulations, health benefits and healthcare terminology.
Education
MBA - Project Management
University of Management And Technology
Arlington, VA07.2025
BBA - Human Resource Management
University of Management and Technology
Arlington, VA01.2023
Associate of Applied Science - General Studies
University of Management And Technology
Arlington, VA09.2021
Military Occupational Specialty 42A - Human Resource Specialist
ADVANCED INDIVIDUAL TRAINING
Ft. Jackson, SCSkills
- Customer service
- Team collaboration
- Administrative support
- Computer skills
- Complex Problem-solving
- Program files maintenance
- Report transcription
- Reception oversight
- Multi-task management
- Document preparation
- Social media
- Statistical data gathering
- Data collection
- Data analysis and research
- Compensation and benefits
- Task prioritization
- Event coordination
- Mail distribution
- Time and labor control
- Technical support
- Proposal writing
- Team bonding
- Internet research
- Document management
- Employee timesheet processing
- Calendar management
- Vendor management
- Verbal communication
- Critical thinking
- Microsoft PowerPoint
- Data entry documentation
- Record preparation
- Business operations support
- Payroll liability and deductions
- Product branding
- Client relations
- Administrative improvement
- Data management
- Risk management
- Certified Microsoft office specialist
- Records administration
- Accounting skills
- Travel arrangements
- Staff management
- Microsoft Office Suite
- Phone call answering
- Attendance record management
- Data entry
- Time management
- Project management
References
Available on request
Security Clearance
SECRET
Timeline
Staff Administrative Assistant
841st Transportation Battalion
01.2025 - Current
Health Readiness Coordinator
1189th Transportation Surface Brigade
09.2018 - 01.2025
Billing Clerk
Hendrick Automotive Group
11.2015 - 09.2017
Billing Clerk
Baker Motor Company
01.2013 - 11.2015
MBA - Project Management
University of Management And Technology
BBA - Human Resource Management
University of Management and Technology
Associate of Applied Science - General Studies
University of Management And Technology
Military Occupational Specialty 42A - Human Resource Specialist
ADVANCED INDIVIDUAL TRAINING
Similar Profiles
MANDIATE MBAYEMANDIATE MBAYE
Transportation Specialist at 841st Transportation BattalionTransportation Specialist at 841st Transportation Battalion
BRIAN STACKPOLEBRIAN STACKPOLE
U. S. Army Railway Instructor at 7-80th Transportation BattalionU. S. Army Railway Instructor at 7-80th Transportation Battalion
Paula LongPaula Long
Senior Human Resources Sergeant / NCOIC at 145th Multi-Functional Medical Battalion (MMB)Senior Human Resources Sergeant / NCOIC at 145th Multi-Functional Medical Battalion (MMB)
Catherine Adcock AgoldCatherine Adcock Agold
Administrative Assistant to Executive Director at J. Henry Stuhr, Inc.Administrative Assistant to Executive Director at J. Henry Stuhr, Inc.
Nicholas BoydNicholas Boyd
Fabrication Specialist at The Boeing CompanyFabrication Specialist at The Boeing Company