Sherine Malcolm
Brentwood,NY
Summary
Dedicated, highly organized business administrative professional with over ten (10) years combined experience working with executives in large educational institutions and business firms; proven ability to handle confidential functions and to support multiple executives simultaneously; articulate speaker with the ability to engage in effective written and oral advocacy; adept at prioritizing and meeting time-sensitive deadlines.
Overview
28
28
years of professional experience
Work History
Senior Staff Assistant
SUNY Downstate Health Sciences University
05.2018 - Current
- Provide support to management as needed to update student information in the student information system. Navigate through various system screens to make these adjustments efficiently and accurately.
- Take leadership role in training and assisting other new staff on how to run the department .
- Responsible for giving instructions on how to complete various Registrar forms as well as collecting and entering information into our student database, Ellucian Banner.
- Managed difficult customers in a professional and courteous manner.
- Communicate effectively with various Downstate offices to expedite processing of request when needed.
- Handle transcripts and licensure request received be email, phone or walk ins. Direct student to upload their request on Parchment.
- Respond to calls and emails in a timely manner.
- Assist with the Department on-going document program
- Handle student name change and address changes
College Aide - Registrar Department
SUFFOLK COMMUNITY COLLEGE
11.2014 - 05.2018
- Assist College Registrar in ensuring at most integrity, accuracy, and security of all academic records of current and former students
- Facilitate effective student registration and enrollment using BANNER Student Information System
- Build secure student data files; maintain up-to-date course schedules
- Process Federal Education Rights and Privacy Act (FERPA) forms, graduation applications and print unofficial transcripts
- Provide telephone coverage; respond to routine questions from general public
- Perform clerical support duties including typing, filing, faxing, scanning, indexing and photocopying.
Teacher Assistant
BRENTWOOD SCHOOL DISTRICT
09.2010 - 05.2018
- Provide instructional, administrative and clerical support to school academic staff
- Assist with proctor testing, grading, data entry, typing, mailing, copying, filing, and scanning
- Perform students' daily time and attendance registration
- Organize student-work displays; set up audio visual equipment
- Assess record and report on students' progress.
Administrative Assistant
WYANDANCH DAY CARE CTR Inc.
06.2000 - 05.2011
- Responsible for professional management support, in the form of administrative, operational and technical services; manage agency's correspondence and communications
- Compose notices, minutes, and resolutions for parent-teachers meetings
- Cross-train over five (5) team associates
- Review invoices, manage vendor accounts for supplies while responsible of generating purchase orders
- Monitor supply inventory and order supplies as needed; maintain office machine repair logs
- Process outgoing mails, contact major carriers such as UPS and Fed Ex for pick up.
Legal Secretary
AUDREY WILSON & COMPANY
01.1997 - 03.2000
- Tasked to oversee all general activities of attorney's office; provide paralegal, clerical and administrative support while maintaining strict confidentiality of all financial and legal information
- Provide telephone coverage, schedule appointments for clients, meetings and depositions
- Develop and maintain records/files management system; set up files for new cases, index company records
- Track and log activities of open cases and maintain related databases
- Take dictation; type briefs, organize and file court papers, and generate court date appointments for attorneys.
- Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
- Facilitated communication between clients and attorneys, ensuring prompt responses to inquiries.
- Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
- Organized files for court proceedings.
Education
Bachelor of Science - Business Administration
SUNY Empire State College
Saratoga Springs, NY05.2016
Associate Degree - Business Administration
Suffolk County Community College
Selden, NY12.2012
Certified Teaching Assistant -
New York State Education Department
New York01.2012
Skills
- Spreadsheets & Data Entry
- Telephone Reception
- Key board 45 WPM
- Management Decorum
- Billing Accounts/Receivable
- Filing Systems & Record Management System
- Expense Accounts & Invoicing
- Outlook Calendar & Scheduling
- Interpersonal Communications
- Admissions & Registrations
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Microsoft PowerPoint
- BANNER System
Accomplishments
- Dean's List - 4 Semesters
- Phi Theta Kappa Member
- Suffolk County Civil Service - Eligible Clerk Typist
Phone
(631) 951-3597, (631) 697-5132
Personal Information
Title: Administrative Professional
Timeline
Senior Staff Assistant
SUNY Downstate Health Sciences University
05.2018 - Current
College Aide - Registrar Department
SUFFOLK COMMUNITY COLLEGE
11.2014 - 05.2018
Teacher Assistant
BRENTWOOD SCHOOL DISTRICT
09.2010 - 05.2018
Administrative Assistant
WYANDANCH DAY CARE CTR Inc.
06.2000 - 05.2011
Legal Secretary
AUDREY WILSON & COMPANY
01.1997 - 03.2000
Bachelor of Science - Business Administration
SUNY Empire State College
Associate Degree - Business Administration
Suffolk County Community College
Certified Teaching Assistant -
New York State Education Department
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