Summary
Overview
Work History
Education
Skills
Timeline
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Sherise Phillips

Las Vegas,NV

Summary

Talented Inside Sales Rep successful at multi-tasking, balancing customer needs and making new sales. Builds loyalty and long-term relationships with customers while consistently reaching sales targets.

Overview

12
12
years of professional experience

Work History

Inside Sales Representative

School Specialty
07.2019 - Current
  • Made 80-100 outbound calls daily.
  • Managed and recorded leads from outbound telephone marketing.
  • Exceeded company-defined sales quotas of 3M annually in Sales.
  • Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
  • Utilize an outbound sales process including, needs-based consultative selling to aid customers in achieving business goals with the use of School Specialty products.
  • Develop multi-level relationships with accounts to promote, market, and sell School Specialty brands to existing and potential customers within assigned territory.
  • Use SalesForce.com to manage time and resources to provide updated information, competitive intelligence, and market trends with our customers
  • Drive and create a positive, collaborative team selling environment by developing a deep customer understanding of needs and leveraging internal departments to maximize revenue opportunities.
  • Overcome objections and effectively manage customer rejection.
  • Responsible to respond to customer inquiries in a timely manner and follow-up on all sales leads.
  • Drive continued growth; move customers to our online order-entry platform.
  • Work directly with customer to assess, describe solutions, define products and create quotes.
  • Responsible for input to sales, profit forecasting overall sales, marketing plans, self-study of products and applications.
  • Collected information on sales and service issues to coordinate team-wide resolutions.
  • Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals.
  • Wrote sales contracts for orders obtained and submitted orders for processing.

Inside Sales Representative

Exemplis
03.2012 - 07.2019
  • Achieved monthly sales goals by promoting product benefits and enrolling new clients.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Exceeded monthly quotas consistently by employing persuasive sales techniques and leveraging in-depth product knowledge.
  • Made 100-140 outbound call daily.
  • Trained and mentored new sales representatives.
  • Answered customers' questions regarding products, prices and availability.
  • Set up new accounts, established customer credit, and set up payment methods.
  • Managed friendly and professional customer interactions.
  • Determined needs, delivered solutions and overcame objections through consultative selling skills.
  • Developed strategic relationships with existing customers by learning preferences and managing regular communications.
  • Used Salesforce to build and maintain customer accounts.
  • Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals.
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Wrote sales contracts for orders obtained and submitted orders for processing.
  • Used digital methods and traditional telephone approaches to generate sales leads.
  • Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
  • Prospected continuously for new potential customers and maintained robust conversion rate.
  • Collected information on sales and service issues to coordinate team-wide resolutions.
  • Managed and recorded leads from outbound telephone marketing.

Education

High School Diploma -

Savanna High School
Anaheim, CA
06.2011

Skills

  • Tableau
  • Strategic Planning
  • Salesforce CRM
  • Promotional Campaigns
  • B2B Sales
  • Lead Prospecting
  • Account Servicing
  • Client Development and Retention
  • Revenue Generation
  • Inbound and Outbound Leads
  • Sales Generation
  • Quotas and Goals
  • Microsoft Office
  • Strategic Networking
  • Inside and Outside Sales
  • Sales Presentations
  • Consultative Sales Approach
  • Attention to Detail
  • Client Rapport-Building
  • Sales Expertise

Timeline

Inside Sales Representative

School Specialty
07.2019 - Current

Inside Sales Representative

Exemplis
03.2012 - 07.2019

High School Diploma -

Savanna High School

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Sherise Phillips