ZHANE Henry-robinson
Washington,US
Summary
Certified Clinical Medical Assistant student, graduated top of the class in September 2024. Achieved a high score exceeding 400 on the CCMA exam, certified by the National Healthcare Association (NHA). Strong foundation of over 9 years of professional experience with skills in problem-solving, leadership, and time-management. Proficient in physical, pediatric, and eye exams, as well as medical histories, vital signs, and EKGs. Adept at maintaining accurate medical records, overseeing medical billing and insurance authorizations, scheduling patient appointments and procedures, and managing medical office finances. Comprehensive knowledge of anatomy and physiology, medical terminology, infection control, nutrition, medical ethics, cardiology, disease states, and minor in-office surgery procedures.
Overview
5
5
years of professional experience
Work History
Medical Assistant
Foot and Ankle Wellness Center
09.2024 - 11.2024
- Directed patients to exam rooms, addressed inquiries, and set up for physician examinations.
- Acquired necessary data about client's medical history, current medications list, experienced symptoms alongside documented allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Collected and documented patient medical information such as blood pressure and weight.
- Worked alongside medical and administrative teams to ensure a compassionate environment.
- Measured patient pulse oximetry.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Obtained client medical history, medication information, symptoms, and allergies.
Barista
Starbucks
05.2023 - 08.2024
- Operated espresso machines and commercial coffee brewers to create beverages.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Receptionist
G-Jam Hotel
09.2019 - 11.2022
- Welcomed guests and efficiently completed check-in procedures
- Prepared and managed room bills, ensuring timely payments
- Responded promptly to guest requests for assistance and information
- Completed administrative tasks such as filing and record keeping
- Provided concierge services, including booking theatre tickets and arranging transportation
- Managed room bookings and cancellations
- Maintained up-to-date knowledge of hotel services and local attractions.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Education
Certificate BLS -
NATIONAL CPR FOUNDATION
Online02-2025
Certified Clinical Medical Assistant - Healthcare
Stepful
ONLINE09.2024
Level 1 Hospitality Certification - Tourism And Hotel Management
Burke Institute of Business And Studies
Portland, Jamaica01.2016
High School Diploma -
Fair Prospect High
Portland, Jamaica05.2015
Skills
- Phlebotomy: Venipuncture, Capillary Blood Collection, Specimen Preparation & Infection Control
- Medical: Ultrasounds, Injections, Fluid Aspiration, Cannulation, Catheterization, Patient Care, EMR
- Soft Skills: Communication, Customer Service, Building Rapport, Problem Solving, Fast Learner, Effective Problem Solver, Strong Leadership, Excellent Time Management, and Effective Communication Skills
- Medical office administration
Timeline
Medical Assistant
Foot and Ankle Wellness Center
09.2024 - 11.2024
Barista
Starbucks
05.2023 - 08.2024
Receptionist
G-Jam Hotel
09.2019 - 11.2022
High School Diploma -
Fair Prospect High
Certificate BLS -
NATIONAL CPR FOUNDATION
Certified Clinical Medical Assistant - Healthcare
Stepful
Level 1 Hospitality Certification - Tourism And Hotel Management
Burke Institute of Business And Studies
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