Talented Property Manager with demonstrated experience providing administrative support services. Experienced in using variety of software applications and calendar management. Excellent communication and interpersonal skills.
Overview
18
18
years of professional experience
Work History
Temp Worker
The Phoenix Staffing
04.2024 - Current
Provided exceptional customer service to both current and prospective residents, resulting in high levels of satisfaction and retention.
Enhanced tenant satisfaction with prompt responses to maintenance requests and effective communication.
Verified tenant incomes and other information before accepting lease applications.
Distributed and followed up on tenant renewal notices.
Collected monthly rent payments and other fees, always properly recording, and processing money.
Property Manager
All Florida Management Company
11.2019 - 03.2024
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
Completed final move-out walk-throughs with tenants to identify required repairs.
Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Administered operations to handle needs of more than 600 tenants across 546 property units.
Recruiter
Personnel Plus Staffing
04.2017 - 10.2019
Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
Coordinated schedules to arrange management interviews with applicants.
Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible.
Office Manager / Event Planner
Drake's Design
04.2009 - 09.2014
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Property Manager
Everett Property Managment
01.2007 - 03.2017
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
Completed final move-out walk-throughs with tenants to identify required repairs.
Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Administered operations to handle needs of more than 800 tenants across 1200 property units.
Education
Certification - Photography
F.I.R.S.T. Institute
Orlando, FL
08.2025
Bachelor of Science - Business Administration And Management
University of Phoenix
Gardena
02.2023
High School Diploma -
Rosie The Riveter Charter High School
Long Beach, CA
06.2010
Skills
Sales experience
Technical skills
Fluent in Multiple Languages
Supply Restocking
Property Management
Payment Collection
Property Inspections
Customer service-focused
Lease Renewals
Rent collection
Languages
American Sign Language
Native or Bilingual
Haitian Creole
Limited Working
Timeline
Temp Worker
The Phoenix Staffing
04.2024 - Current
Property Manager
All Florida Management Company
11.2019 - 03.2024
Recruiter
Personnel Plus Staffing
04.2017 - 10.2019
Office Manager / Event Planner
Drake's Design
04.2009 - 09.2014
Property Manager
Everett Property Managment
01.2007 - 03.2017
Certification - Photography
F.I.R.S.T. Institute
Bachelor of Science - Business Administration And Management