Sherita Person

• Audited variety of critical financial documents for completeness and accuracy, noting and resolving deficiencies and errors.
• Confirmed accurate fundings, lien payoffs and final mortgage recordings by collaborating with real estate agents, loan officers, and attorneys.
• Set up, stored and updated customer files, department records and regulatory paperwork.
• Stayed up to date on loan regulation changes, processing loan applications in compliance with current laws.
• Verified credit histories, personal references and employment backgrounds for each applicant.
• Prepared loan documents and explained terms to clarify loan conditions and requirements with applicants.
• Managed a pipeline of prospects, maintaining consistent follow-ups to ensure timely closings.
• Reviewed and validated details of loan applications and closing documentation.
• Maintained high levels of customer satisfaction by addressing concerns promptly and professionally throughout the closing process.
• Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories.

Columbia, SC Mortgage

Uploaded documents to the system and prepared them for underwriting.

Updated employee work history by confirming details with employers.

Ensure all required documents are audited and queued in Encompass.

Maintained accurate records of borrower's credit inquiry statuses.

Reviewed transactions for fraudulent activity.

Communicate with attorneys to obtain title documents.

Uploaded titles, preparing them for underwriting.

Executed accounting tasks related to payroll management.

Handled invoicing processes efficiently.

Integrated new vendors into operations.

Entered inventory data and prepared weekly profit and loss statements.

Sourced potential hires via Taleo platform.

Orchestrated initial training and orientation for new staff members.

Oversaw fundraising efforts for community groups.

Oversaw company's administrative tasks.

Reconciled daily cash transactions.

Supervised evening shift staff across two locations.

Designed retention plans.

Managed urgent and challenging client concerns.

Conducted training for newly recruited staff.

Led efforts to recover outstanding payments while enhancing customer service skills.

• Completed final move-out walk-throughs with tenants to identify required repairs.
• Streamlined rent collection process for improved cash flow and reduced delinquencies.
• Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
• Followed up on delinquent tenants and coordinated collection procedures.
• Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
• Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
• Monitored and tracked payments and expenses, providing timely and accurate financial reports.
• Posted policies and rules in common areas for tenant review.
• Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
• Conducted regular inspections of both interior and exterior of properties for damage.
• Inspected common areas for cleanliness and notified maintenance of overflowing trash.
• Processed security deposit refunds.
• Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
• Enhanced property value by overseeing regular upkeep, repairs, and capital improvement projects.
• Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
• Complied with safe housing requirements and contractual obligations by resolving tenant issues and service needs.
• Processed applications efficiently by conducting thorough background checks and verifying references to select qualified tenants.
• Communicated effectively with owners, residents, and on-site associates.
• Kept properties in compliance with local, state, and federal regulations.
• Resolved conflicts between tenants regarding noise, encroachments, and parking.
• Escalated major issues to property manager for immediate remediation.
• Collaborated with legal department on eviction proceedings when necessary; following proper protocols and documentation requirements laid down by law.
• Maintained accurate records of all transactions, ensuring timely reporting to senior management and owners.
• Assisted in the preparation of annual budgets, monitoring expenses to ensure financial goals were met.
• Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
• Generated professional networks by engaging in professional, industry and government organizations.
• Trained new hires on company policies, procedures, software applications and industry best practices-leading them towards successful job performance.
• Developed annual operating budgets and forecasts, as well as sales and marketing plans.
• Generated leads for sales and rental properties through cold calls and referrals.

• Responded efficiently to internal audit inquiries, providing documentation as needed to support compliance efforts within the organization.
• Reduced processing errors with thorough review and verification of invoices, purchase orders, and vendor information.
• Trained new team members on accounts payable procedures, ensuring smooth transition into their roles and fostering a culture of teamwork within the department.
• Engaged with customers and business partners on complex activities and deliverables to maintain relationships.
• Managed and responded to correspondence and inquiries from customers and vendors.
• Matched purchase orders with invoices and recorded necessary information.
• Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
• Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
• Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
• Handled day-to-day accounting processes to drive financial accuracy.
• Presented audit findings to accounting manager after reviewing results and paperwork.
• Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
• Tracked financial progress by creating quarterly and yearly balance sheets.
• Gathered, evaluated and summarized account data in detailed financial reports.
• Facilitated month-end closing activities by ensuring all outstanding invoices were processed accurately and efficiently.
• Managed team workload effectively, prioritizing tasks to ensure timely completion of all assignments.
• Enhanced vendor relationships by consistently maintaining clear communication and resolving disputes promptly.