Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sherita Thomas

Walls,MS

Summary

Proven track record in enhancing customer satisfaction and streamlining operations, evidenced by my role at FedEx:Ground where I significantly reduced package damage rates. Skilled in customer service and problem-solving, I excel in fast-paced environments, demonstrating exceptional teamwork and time management abilities. My experience spans retail, hospitality, logistics, and healthcare, showcasing versatility and a commitment to excellence.

Overview

15
15
years of professional experience

Work History

Sales Associate

J Crew Factory
03.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.

Cocktail Server

Gold Strike Casino Resort Tunica Ms
10.2009 - Current
  • Showcased extensive knowledge of cocktail menus, confidently answering questions and making recommendations to suit individual preferences.
  • Managed cash transactions accurately, ensuring proper handling of payments and tips.
  • Increased repeat clientele by building rapport with patrons and anticipating their preferences.
  • Maintained customer satisfaction with timely table check-ins to assess beverage needs.
  • Provided attentive service, regularly checking in on guests to ensure their needs were met.

Package Handler

FedEx:Ground
09.2021 - 01.2022
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.

Medical Assistant

South MemphisClinic
03.2015 - 04.2016
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Prepared lab specimens for diagnostic evaluation.

Education

Registered Medical Assistant -

Delta Technical College
Horn Lake, MS

Associate of Arts -

Northwest Mississippi Community College
Senatobia, MS
05-2018

High School Diploma -

Madison Shannon Palmer High
Marks, MS
05-2007

Skills

  • Time Management
  • Problem-solving skills
  • Listening Skills
  • Excellent people skills
  • Customer Service
  • Reliable and punctual
  • EMR / EHR
  • Phlebotomy
  • Medical Office Management
  • Maintaining confidentiality

Timeline

Sales Associate

J Crew Factory
03.2023 - Current

Package Handler

FedEx:Ground
09.2021 - 01.2022

Medical Assistant

South MemphisClinic
03.2015 - 04.2016

Cocktail Server

Gold Strike Casino Resort Tunica Ms
10.2009 - Current

Registered Medical Assistant -

Delta Technical College

Associate of Arts -

Northwest Mississippi Community College

High School Diploma -

Madison Shannon Palmer High

Similar Profiles

CREATE PROFILE
Sherita Thomas