Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sherlane Webster

Myrtle Beach,SC

Summary

Dynamic and detail-oriented Laundry Associate at Double Tree Hilton, skilled in stain removal and inventory management. Enhanced operational efficiency through effective teamwork and communication, consistently exceeding production targets. Committed to maintaining high standards of cleanliness and safety, while delivering exceptional customer service and fostering a positive work environment.

Overview

1
1
year of professional experience

Work History

Laundry Associate/ Dishwasher

Double Tree Hilton
04.2024 - Current
  • Operated laundry equipment to ensure effective and efficient processing of garments.
  • Sorted and categorized items based on fabric type and cleaning requirements.
  • Maintained cleanliness and organization of work areas to promote safety and efficiency.
  • Assisted in monitoring inventory levels for detergents and other supplies.
  • Followed safety protocols to ensure compliance with health regulations.
  • Adapted quickly to new processes and equipment during training sessions.
  • Collaborated with team members to meet daily production goals effectively.
  • Provided support in folding, hanging, and packaging finished laundry items for delivery.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly and professionally.
  • Maintained a clean and organized work environment for optimal efficiency and safety.
  • Demonstrated adaptability during peak business periods, adjusting priorities as needed to ensure consistent productivity levels and high-quality outputs.
  • Enhanced laundry operations by implementing efficient sorting and folding techniques.
  • Handled delicate fabrics with care, ensuring proper handling methods were employed to prevent damage or fading during laundering processes.
  • Contributed to a positive work atmosphere by fostering teamwork and peer support among colleagues.
  • Conducted regular equipment inspections, identifying necessary repairs or maintenance needs for optimal performance.
  • Increased efficiency through effective communication with team members regarding workflow progress.
  • Ensured compliance with OSHA regulations, maintaining a safe workplace for all employees at all times.
  • Maintained strict adherence to industry standards for cleanliness, sanitation, and hygiene in all aspects of the job function.
  • Participated in performance reviews and continuously sought opportunities for personal growth and professional development within the role.
  • Collaborated with team members to meet or exceed daily production targets.
  • Implemented inventory management practices to maintain adequate stock of cleaning supplies and materials.
  • Utilized advanced stain removal techniques on difficult fabric types, successfully restoring items whenever possible.
  • Coordinated with front office staff on guest requests and preferences related to linen services, resulting in increased client satisfaction rates.
  • Operated commercial-grade laundry equipment proficiently while adhering to requirements outlined in user manuals.
  • Reduced turnaround time by streamlining laundry processes and prioritizing tasks effectively.
  • Improved customer satisfaction by providing timely and accurate laundry services.
  • Managed time efficiently when completing individual tasks while simultaneously supporting teammates'' efforts.
  • Assisted in the training of new associates, ensuring proper laundering procedures were followed.
  • Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
  • Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
  • Examined dried clothes to identify stains, tears and issues.
  • Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
  • Collected soiled linens and clothing and pretreated stains.
  • Operated traditional and computer-operated washers and dryers while observing all safety protocols.
  • Used irons and iron boards to press clothing, folding and organizing garments.
  • Prepared wash solutions and added bleach, detergents and softeners to clean and maintain quality of garments.
  • Used POS system to collect payments from customers, providing invoice for proof of transaction.
  • Assisted with unloading and loading customer laundry items.
  • Operated machines correctly by following machine instructions and safety regulations.
  • Maintained safety practices at all times to protect personnel and laundry loads.
  • Kept track of customer laundry items by properly sorting, identifying and storing clothing.
  • Inspected soiled articles to determine sources of stains, locate color imperfections, and identify items requiring special treatment.
  • Delivered superior customer service by responding to inquiries and complaints.
  • Restocked supply inventories and notified supervisors of shortages for customer convenience.
  • Performed routine maintenance and cleaning of machines for adherence to sanitary regulations.
  • Cleaned machine filters and lubricated equipment.
  • Monitored customer laundry loads to reach proper wash cycle times.
  • Observed and adjusted machine cycle times, achieving quality results.
  • Helped customers with choosing appropriate cleaning cycles and techniques.
  • Followed environmental regulations when handling hazardous materials for laundromat safety.
  • Used special fabric treatments, borax, and Type cleaner to remove stains.
  • Supported accurate records by recording laundry and dry-cleaning processes and transactions.
  • Supported kitchen staff by promptly cleaning, sanitizing, and organizing dishes and utensils.
  • Assisted in maintaining sanitary conditions by consistently following health and safety guidelines.
  • Collaborated with team members to streamline dishwashing processes during peak service times.
  • Learned proper use of cleaning chemicals and equipment for effective sanitation practices.
  • Adapted quickly to fast-paced environment, ensuring timely availability of clean dishes for food preparation.
  • Maintained organized work area to enhance workflow and reduce delays in kitchen operations.
  • Demonstrated reliability by consistently meeting attendance requirements and supporting team goals.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
  • Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
  • Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
  • Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.
  • Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.
  • Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
  • Increased performance reliability under pressure by consistently meeting fast-paced dishwashing demands, even during the busiest service periods.
  • Stepped into additional roles during busy times to boost coverage of important stations.
  • Assisted with basic food preparation tasks as needed, helping expedite meal service for guests.
  • Utilized effective time management skills to balance dishwashing duties with any additional cleaning or food preparation tasks assigned.
  • Ensured consistent cleanliness by adhering to strict sanitation procedures for all dishes, utensils, and equipment.
  • Reduced dish breakage by carefully handling delicate items during the washing process.
  • Maintained a safe working environment by properly using and storing cleaning chemicals according to safety guidelines.
  • Streamlined dishwashing processes by prioritizing incoming dirty dishes based on usage needs of the kitchen staff.
  • Fostered a positive work environment by maintaining a professional attitude and appearance at all times.
  • Adjusted water to correct temperature for optimum cleaning, rinsing and sanitizing.
  • Collaborated effectively with servers and bussers to ensure timely clearing of tables, enhancing guest experience throughout their visit.
  • Minimized cross-contamination risks by following proper procedures for washing cutting boards, knives, and other essential tools.
  • Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
  • Exceeded health code standards with diligent attention to detail when cleaning all surfaces within the dishwashing area.
  • Inspected dishwashing equipment and reported issues to supervisor.
  • Improved workflow efficiency in tight spaces while maneuvering heavy trays of dirty dishes from the dining room to the dishwashing station without incident.
  • Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or Type items used often by kitchen staff.
  • Maximized dishwasher efficiency by regularly inspecting and performing minor maintenance on the machine when necessary.
  • Increased kitchen efficiency, organizing clean dishes and utensils in accessible manner for culinary staff.
  • Assisted in food storage organization, labeling and dating food items for easy retrieval and rotation.
  • Contributed to team effort, assisting with food prep tasks during off-peak hours to support kitchen staff.
  • Improved safety in kitchen by properly handling and storing cleaning chemicals and supplies.
  • Enhanced dining experience for customers by ensuring clean, spot-free dishes and utensils.
  • Optimized cleaning processes, experimenting with different detergents and wash cycles to achieve superior cleanliness.
  • Maintained cleanliness and sanitation in kitchen, contributing to healthy working environment by rigorously following cleaning schedules.
  • Supported culture of hygiene and cleanliness, participating in regular kitchen cleaning and sanitation drives.
  • Supported kitchen staff by preparing work areas before rush hours, streamlining cooking and serving process.
  • Reinforced health codes compliance, regularly cleaning and sanitizing dishwasher area and sinks.
  • Reduced risk of cross-contamination, meticulously organizing dishware and kitchen tools after thorough washing and sanitization.
  • Fostered collaborative work environment, sharing best practices with new team members for maintaining high standards of kitchen cleanliness.
  • Facilitated smooth kitchen operations, promptly addressing any malfunctions with dishwashing equipment to prevent downtime.
  • Improved operational efficiency by implementing system for pre-soaking heavily soiled pots and pans, reducing cleaning time.
  • Enhanced equipment longevity, performing routine checks and maintenance on dishwasher to ensure optimal performance.
  • Ensured timely availability of kitchenware, speeding up service during peak times with efficient dishwashing routines.
  • Stored dishes, utensils and kitchen equipment in proper locations.
  • Washed dishes and assisted in bussing tables.
  • Sorted and rinsed dirty dishes, glasses and utensils prior to washing.
  • Delivered washed dishes to various stations throughout restaurant to help team stay productive and focused on customer needs.
  • Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.
  • Boosted team efficiency by keeping kitchen areas organized, clean, and properly sanitized.
  • Monitored dishwashing machines for proper functioning.
  • Increased machine efficiency by scraping and pre-washing dishes.
  • Gently moved glassware, crystal, and other delicate items to prevent breakage.
  • Maintained proper temperatures, behaviors, and controls to meet or exceed health department standards.

Kitchen Staff Member

Double Tree Hilton
04.2024 - Current
  • Prepared and assembled food items according to standardized recipes and presentation guidelines.
  • Maintained cleanliness and organization of kitchen equipment and workspaces, ensuring compliance with health standards.
  • Assisted in inventory management by tracking supplies and reporting shortages to kitchen management.
  • Collaborated with team members to ensure timely service during peak hours, enhancing overall efficiency of operations.
  • Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Increased overall kitchen productivity by assisting in multiple stations as needed during busy shifts.
  • Sanitized dining ware and kitchen equipment according to health code standards.
  • Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
  • Upheld high standards of cleanliness throughout the kitchen, maintaining sanitary conditions per local health department guidelines.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Washed, peeled and cut fruits and vegetables by hand and machine and assembled and mixed salad ingredients, gelatin molds and fruit crisps.
  • Followed sanitary food handling procedures, focused on correct use of covers and labels and discarded ingredients by expiration date.
  • Cleaned and maintained work areas, equipment and utensils.
  • Loaded dishes, glasses and tableware into dishwashing machines.
  • Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
  • Maintained composure and work quality while under stress.
  • Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
  • Lifted and carried heavy materials.

Education

High School Diploma - Career And Technical Education

Jose Santos Guardiola Educacion Basico
Honduras Roatan Bay Islands
05.1997

Skills

  • Color separation
  • Laundry equipment operation
  • Hand washing
  • Health and safety
  • Machine maintenance
  • Chemical handling
  • Drying techniques
  • Load balancing
  • Washing techniques
  • Stain removal techniques
  • Ironing and pressing
  • Garment inspection
  • Steam press operation
  • Laundry sorting
  • Sorting and classifying
  • Fabric care
  • Energy efficiency
  • Folding and packaging
  • Lint removal
  • Laundry folding and storage
  • Sorting and transport
  • Machinery operation
  • Laundry room operations
  • Laundry distribution
  • Safety procedures
  • Item sorting
  • Ironing and steaming
  • Guest relations
  • Detergent and additive knowledge
  • Laundry equipment maintenance
  • Inventory tracking
  • Linens management
  • Steam cleaning
  • Stain removal
  • Energy conservation
  • Supply management
  • Equipment training
  • Laundry equipment settings
  • Customer laundry
  • Laundry room processes
  • Linen folding
  • Detergent and additive expertise
  • Bin tracking
  • Ironing
  • Employee equipment training
  • Linen bin management
  • Sanitization techniques
  • Housekeeping support
  • Transport and sorting
  • Professional folding
  • Laundry storage and distribution
  • Laundry folding
  • Restaurant equipment maintenance
  • Teamwork
  • Teamwork and collaboration
  • Folding laundry
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking
  • Problem-solving abilities
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Organizational skills
  • Team collaboration
  • Team leadership
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Verbal and written communication
  • Decision-making
  • Detail-oriented
  • Customer engagement
  • Sorting
  • Washing loads
  • Relationship building
  • Operating equipment
  • Flexible schedule
  • Hanging items
  • Team building
  • Package preparation
  • Hand-eye coordination
  • Task prioritization
  • Delivering laundered pieces
  • Self motivation
  • Operating dryers
  • Measurements and calculations
  • Interpersonal skills
  • Analytical thinking
  • Work prioritization
  • Conflict resolution
  • Goal setting
  • Complaint handling
  • Professionalism

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Laundry Associate/ Dishwasher

Double Tree Hilton
04.2024 - Current

Kitchen Staff Member

Double Tree Hilton
04.2024 - Current

High School Diploma - Career And Technical Education

Jose Santos Guardiola Educacion Basico
Sherlane Webster