Sherlene Womack

* Skills: Multitasking, problem-solving and organization

Household Management: Oversee daily operations of the household, including budgeting, scheduling and maintenance. Ensured a clean, organized and safe environment.

Childcare: provided full-time care for 3 children, ensuring their physical, emotional and educational needs were met. *Coordinated extracurricular activities, school projects and healthcare appointments.

*Coordinated playdates and outings to meet children's physical and social needs.

* Monitor children's play activities to verify safety

* Transport children to and from school, medical appointments and sports/school events.

*Taught children basic life skills, manners and personal hygiene.

*Encouraged children to be understanding and patient with others.

Budgeting and Financial Planning: managed household finances, including budgeting, expense tracking and financial planning. Reduced costs by creating meals that included food storage and strategic purchasing.

Event Planning: Organized family events, social gatherings and community activities. Planned and executed events such as Birthday parties, holiday celebrations and volunteer activities.

Volunteer Work: PTA member at kids schools and in their classroom/fieldtrips. Provided teacher help with copies/ supplies for their classrooms and reading/tutoring where needed. Youth leader in church which included weekly Sunday meetings, mid week activities and summer camps

Home Education: Assisted with remote learning and homeschool during pandemic. Adapting to teaching methods to suit individual needs and learning styles to meet educational goals.

• Encouraged children to interact with each other and participate in group activities.
• Taught children with creative approaches, methods, and techniques.
• Assisted teacher with developing creative program suitable for preschool children.
• Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
• Maintained tidy and clean classroom consistent with safety and health standards.
• Educated students in foundational concepts such as shapes, numbers, and letters.
• Promoted sensory development by providing access to different textures.
• Organized snack time and nap hours.
• Supervised children during in-classroom activities and on playground.
• Maintained classrooms by disinfecting and sterilizing surfaces and toys.
• Prepared for lessons by gathering educational materials and setting up equipment.
• Delivered clear, concise instructions to children to aid in each student's decision-making.

• Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
• Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
• Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
• Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
• Followed up with customers to increase customer service with travel plans.
• Updated and maintained customer databases to increase customer retention.
• Advised customers on necessary travel documents and visa requirements to successfully reach planned destination.
• Collaborated with colleagues to create and promote special travel packages.
• Recommended travel insurance plans to customers to reduce uncertainty and risk of financial loss.
• Administered customer surveys to measure satisfaction with services and better understand desires and expectations.
• Implemented automated office systems, optimizing client, and data communications as well as records management.
• Promoted dedicated customer service and support by promptly resolving customer complaints.