Summary
Overview
Work History
Education
Skills
Additional Information
Accomplishments
Certification
References
Timeline
Generic

SHERLEY AUBREY

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Community Association Manager

HomeRiver Group
Tampa
07.2022 - Current
  • Manage all aspects of ten (10) community Associations in a total of 1351 homes
  • Oversee the day-to-day operations, interact with vendors, and contractors requested bids for upcoming projects
  • Provide effective customer service by assisting current and future homeowners
  • Conduct monthly covenant enforcement inspection and common are inspections
  • Report any common area concerns to the Board of Directors with a solution or with a request of course of action.

Community Association Manager

Evergreen Lifestyles Management
Orlando
09.2019 - 07.2022
  • In 2020 & 2021 awarded with Most Valuable Player (MVP) and Community Manager Excellence Award
  • In 2019, manage an onsite HOA community of over 500 homes
  • Transition to a portfolio manager and manage all aspects of seven (7) community association in both developer control and homeowner control communities
  • Act as an advisor between the Board of Directors, Developers, and volunteers regarding policy and procedures, vendors, and homeowners/owners
  • Conduct a monthly/bi-monthly covenant enforcement inspection and seek proposals
  • Attend all Board of Directors, Architectural Committee, Fining Hearing Meetings
  • Annual & Election, and Budget meeting(s)
  • Create agenda and meeting packet
  • Provide weekly reports to the Board of Directors of completed or pending projects, monthly financial, variance, and manger's report.

Community Association Manager

FirstService Residential
Orlando
08.2016 - 09.2019
  • Act as a liaison between the Board of Directors, vendors, homeowners, and staff
  • Post payments to the homeowners account ledger and file any letters or correspondence to the appropriate file
  • Handle collection of all delinquent accounts, informing the Board and working with legal counsel when approved
  • Process all account receivable and payable invoices
  • Update all owners and renter's information in the accounting software; send out balance due or rent demand letters to any owners who are behind on their assessments
  • Conduct weekly property inspection and identify complaints, disturbances and CC&R violations and solve issues following association Documents and Rules and Regulations.

Education

Diploma -

Homestead Sr. High School
05-2000

Skills

  • Bilingual in English and Spanish
  • Policy Enforcement
  • Resident Complaint Resolution
  • Property Management
  • Vendor Relationship Management
  • Budget Planning
  • Data Entry
  • Violation Resolution
  • Critical Thinking
  • Organizational Skills
  • Analytical Thinking

Additional Information

Excellent References Upon Request

Accomplishments

In 2020 & 2021 awarded with Most Valuable Player (MVP) and Community Manager Excellence Award.

Certification

  • Community Association Manager (CAM) 2017

References

References available upon request.

Timeline

Community Association Manager

HomeRiver Group
07.2022 - Current

Community Association Manager

Evergreen Lifestyles Management
09.2019 - 07.2022

Community Association Manager

FirstService Residential
08.2016 - 09.2019

Diploma -

Homestead Sr. High School

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SHERLEY AUBREY