Sherley Claude

• Developed menus for special occasions, ensuring all dishes were prepared according to recipes and standards.
• Assisted with menu planning activities by suggesting creative ideas for dishes based on seasonal ingredients.
• Checked quality of food products to meet high standards.

•Monitor food quality ,freshness and integrity.

•monitored temperatures of prepared food and cold storage areas.

• Performed workstation prep prior to shift start.
• Adhered to portion controls and presentation specifications.
• Adhered to regulatory standards regarding safe and sanitary food prep.

• Maintained strong knowledge by participating in workshops, conferences, and online education classes.
• Created individual learning plans to address gaps in employee knowledge and skillsets.
• Instructed new team members on correct procedures for operations.

• Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
• Audited company's legal documents to verify compliant policies and procedures.
• Monitored employee productivity levels on a regular basis to identify areas of improvement.

•address and resolve interpersonal conflicts within teams .

•evaluate needs of departments and delegate task to optimize overall production.

•Customer Service

• Responded to ad hoc cleaning duties at end of shift.

•taking orders

•running food

•insuring customers are satisfied with orders

•working as a team

•following health and food guidelines while preparing and serving customers