Sherley Jean
North Miami,FL
Summary
Dependable and professional Front Desk and Security Specialist with a proven record of providing excellent customer service while maintaining safe and secure environments. Skilled in monitoring emergency response systems, controlling access to buildings, and accurately maintaining logs, records, and forms. Adept at resolving issues, responding quickly to emergencies, and following safety procedures. Bilingual in English and Haitian Creole and can have a conversation in Spanish Experienced Security Officer with a strong background in foot patrols, checkpoint monitoring, and customer service in residential and commercial properties. Skilled in access control, surveillance monitoring, incident response, and detailed report writing. Professional, dependable, and committed to maintaining a safe and secure environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Unarmed Security Officer
Securitas Security
12.2024 - 12.2025
- Provided front desk security coverage in residential and commercial properties
- Conducted regular foot patrols and completed assigned checkpoints to ensure property safety
- Maintained a visible security presence to deter theft, vandalism, and unauthorized access
- Monitored surveillance cameras, alarms, and access control systems
- Controlled entry and exit of residents, employees, visitors, and vendors
- Provided professional customer service, assistance, and directions to tenants and guests
- Responded to incidents, disturbances, and emergency situations promptly
- Completed accurate daily activity reports and incident reports using smartphone-based systems
- Enforced site rules, company policies, and safety procedures
Unarmed Security Officer
Allied Universal
01.2022 - 01.2024
- Provided consistent security coverage for assigned properties
- Observed and reported suspicious behavior, safety hazards, and policy violations
- Maintained accurate administrative logs for people, packages, and property
- Collaborated with supervisors and law enforcement when required
- Delivered excellent customer service while ensuring safety of residents and guests
- Performed patrols in various weather conditions and environments
- Performed routine patrols and checkpoint tours throughout assigned properties
- Responded to alarms and emergencies and documented incidents for management
Education
High School Diploma -
Miami Edison Senior High School
Miami, FL06.2023
Skills
Foot Patrols & Perimeter Checks
LANGUAGES
ENGLISH – FLUENT
HAITIAN CREOLE – FLUENT
Certification
- Florida Class D Security License (Active / Eligible to Maintain)
Timeline
Unarmed Security Officer
Securitas Security
12.2024 - 12.2025
Unarmed Security Officer
Allied Universal
01.2022 - 01.2024
High School Diploma -
Miami Edison Senior High School