Sherley Mora Plaza
Elizabeth
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Receptionist
Morris Chiropractic Center
01.2022 - 05.2023
- Responded to inquiries from callers seeking information.
- Managed multiple tasks and met time-sensitive deadlines.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Resolved customer problems and complaints.
- Maintained confidentiality of information regarding clients and company.
Lab Accessioner
Summit Health
08.2021 - 01.2022
- Followed safety protocols while handling hazardous materials.
- Analyzed results using analytical software and created reports.
- Troubleshot and resolved equipment and process issues.
- Adhered to laboratory safety procedures to maintain compliance with quality control standards.
Store Manager
Rainbow Clothing Store
07.2018 - 08.2021
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Store Associate
Hollister
09.2016 - 07.2018
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
Education
No Degree - Phlebotomy
K&G Academy
Elizabeth, NJ07.2024
High School Diploma -
John E. Dwyer Technology Academy
Elizabeth, NJ07.2018
Skills
- Data Entry
- Scheduling
- Clerical Support
- Bilingual
- Retail Inventory Management
- Employee Training
- Office Management
- Telephone skills
Certification
Certified Phlebotomist
Languages
Spanish
Native or Bilingual
Timeline
Receptionist
Morris Chiropractic Center
01.2022 - 05.2023
Lab Accessioner
Summit Health
08.2021 - 01.2022
Store Manager
Rainbow Clothing Store
07.2018 - 08.2021
Store Associate
Hollister
09.2016 - 07.2018
No Degree - Phlebotomy
K&G Academy
High School Diploma -
John E. Dwyer Technology Academy
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