Sherlin Bautista
Detroit,MI
Summary
I may not have that much experience in various thing giving I graduated on 2022, but i am a quick learner and get adapted to the job easily. I have dealt with communicating with other with customer service for 3 years and as a team leader for a year. Through out this year as a team leader it has showed me to how to lead a team, conduct audits and inspections, resolve quality issues, with analytical thinking and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Team Leader
LM manufacturing
Detroit, MI
03.2023 - Current
- Developed strategies for problem solving and conflict resolution among team members.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Maintained a positive work environment that promoted collaboration between team members.
- Reviewed completed work to verify consistency, quality and conformance.
Waitress
La Rosita
Detroit, MI
06.2020 - 03.2023
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Performed basic math calculations when computing bills for customers' meals.
- Greeted customers, answered questions and recommended specials to increase profits.
Education
Cesar Chavez High School
Detroit, MI01-2022
Skills
- Cash Handling
- Shift Scheduling
- Client Service
- Coaching
- Staff Training
- Coaching and Mentoring
- Teamwork and Collaboration
- Evaluating Employee Work
- Leadership
- Problem-Solving
- Bilingual
Timeline
Team Leader
LM manufacturing
03.2023 - Current
Waitress
La Rosita
06.2020 - 03.2023
Cesar Chavez High School