Sherline Soriano
Raleigh,NC
Summary
Bilingual in English and Spanish
Highly-motivated employee With desire to take on new challenges, learns fast.
Overview
3
3
years of professional experience
Work History
Customer Service and Retail
Greyhound: Bus Station
01.2023 - 2025
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Strengthened communication skills through regular interactions with others.
- Food service cashier and customer service
Customer Service Representative
Greyhound: Bus Station
02.2019 - 07.2021
- Assisted customers with ticket purchases and travel inquiries, ensuring accurate information delivery.
- Resolved customer complaints efficiently, enhancing overall satisfaction and loyalty.
- Maintained up-to-date knowledge of bus schedules and routes, providing timely updates to passengers.
Construction Assistant
AFP
01.2018 - 02.2019
- Collaborated with team members to execute daily project goals and timelines effectively.
- Maintained inventory of materials, coordinating timely deliveries to support ongoing projects.
- Documented daily progress
- Contributed to maintaining a clean and organized work environment
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Followed orders closely to help prepare for jobs, ready sites, complete assignments and clean up work areas at completion.
Education
Wakefield High School
Raleigh06.2017
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Data entry
- Fluent bilingualism - English and Spanish
Timeline
Customer Service and Retail
Greyhound: Bus Station
01.2023 - 2025
Customer Service Representative
Greyhound: Bus Station
02.2019 - 07.2021
Construction Assistant
AFP
01.2018 - 02.2019
Wakefield High School
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