Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sherly Chase

Bixby,OK

Summary

A seasoned Lead Dock Worker at NFI Distribution, I excel in optimizing warehouse efficiency and safety, significantly reducing accidents by enforcing stringent protocols. Skilled in warehouse management and adept at fostering teamwork, my leadership ensures seamless shipping/receiving operations and high customer satisfaction.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Lead Dock Worker

NFI Distribution
03.2024 - Current
  • Monitored workloads and adjusted staffing levels as needed to accommodate fluctuations in business demands, ensuring optimal efficiency at all times.
  • Collaborated with transportation providers to optimize delivery schedules while minimizing delays in shipments or deliveries.
  • Evaluated team member performance regularly to identify strengths and areas needing improvement leading to higher overall productivity.
  • Conducted thorough inspections of loading docks and equipment ensuring adherence to safety regulations preventing workplace injuries.
  • Mentored new hires by providing comprehensive training on equipment operation, safety procedures, and company policies.
  • Reduced accidents on the dock by enforcing safety protocols and providing regular safety training for team members.
  • Resolved conflicts among team members effectively promoting a positive work atmosphere conducive to achieving goals.
  • Maintained a clean work environment by organizing tools, equipment, and supplies systematically throughout the facility.
  • Improved workflow efficiency by delegating tasks and setting priorities for dock workers.
  • Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
  • Pitched in to assist in other dock-related tasks to complete work on time and running smoothly.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Followed verbal and written instructions to properly move and ship products.
  • Kept storage areas organized, clean, and secure to fully protect company assets.
  • Used fork lifts, hand truck, and pallet jacks to move materials on dock.
  • Prevented load shifting or damage by using bracing and strapping techniques.
  • Secured cargo using chains, load bars, wood blocks, and straps.
  • Participated in training and safety drills to prepare for emergency situations occurring on dock.
  • Inspected cargo for proper packaging to meet safety and security regulations.
  • Trained team members to use proper loading and unloading techniques and comply with safety procedures.
  • Operated forklifts, cranes and other heavy equipment to move and load materials safely.
  • Communicated with supervisors and other personnel to coordinate loading and unloading of goods.
  • Worked with team members to move and load cargo properly and safely.

Dock Leader

Warehouse Specialists Inc
12.2017 - 03.2024
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Processed invoices and order forms for goods received and shipped for proof of transactions.
  • Conducted research to address shipping errors and packaging mistakes.
  • Partnered with representatives from different carriers to arrange materials shipments.
  • Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
  • Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
  • Processed required paperwork to expedite handling of shipped and received goods.
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
  • Moved shipment materials to and from designated areas using lift and hand trucks.
  • Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Utilized forklift or pallet truck to load, unload, transport and store goods.
  • Ensured compliance with shipping regulations, preparing accurate documentation for international shipments.
  • Received shipments, verifying contents against purchase orders to ensure accuracy and completeness.
  • Coordinated with carriers to schedule pickups, optimizing delivery timelines and minimizing delays.
  • Minimized damaged goods by training team members on proper handling techniques during unloading and storage processes.
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
  • Ensured workplace safety compliance through routine equipment checks, hazard assessments, and adherence to OSHA guidelines.
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
  • Arranged for pick-up by carriers specified on customer purchase orders determined at final inspection through review of shipping instructions.
  • Managed daily shipment scheduling with carriers, optimizing transportation costs and delivery times for customers.
  • Resolved customer inquiries regarding order status or discrepancies in a timely manner, maintaining high satisfaction rates.

Education

High School Diploma -

Liberty High School
Mounds, OK
05-2008

Skills

  • Warehouse safety
  • Warehouse management
  • Order picking
  • Dock scheduling
  • Shipping and receiving
  • Workload prioritization
  • Pallet jack proficiency
  • OSHA compliance
  • Container inspection
  • Dock safety
  • Loading and unloading
  • Customer service

Certification

  • Forklift Operator Certification - National Commission for the Certification of Crane Operators (NCCCO).
  • Fire Extinguisher Use Certification – Fire Protection Agencies or Organizations.
  • Lockout/Tagout Training Certification – Occupational Safety and Health Administration (OSHA).

Timeline

Lead Dock Worker

NFI Distribution
03.2024 - Current

Dock Leader

Warehouse Specialists Inc
12.2017 - 03.2024

High School Diploma -

Liberty High School

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Sherly Chase